Manager Management

Charles D. Hanks

Major-USAF Retired

***** ****** ***** ** ? Fairfax, VA 22033

(h/c/w) 210-***-**** ? *******************@*******.***

Program Manager

Complete Product Life-Cycle Acquisition and Management ? End-to-End

Requirement Validation ?

Program Cost Savings and Schedule Reductions ? Contract Liaison ? Business

Development ?

Aerospace Mission Assurance ? Integrated Logistics Management

Strategic leader combining 23 years of military operations and acquisition

experience with self-initiative and vision to procure, test, and deliver

warfighter capability to the field. Motivational team builder eliciting

high levels of productivity from 9 cross-functional teams of 100+ personnel

and 3 major organizations (DoD, DoC, and NASA) to validate end-user

performance and technical requirements. Proven success in reducing overall

program costs by $68M+ while balancing scheduled milestone delivery dates.

Liaison between the DoD and corporate developers to adjudicate out-of-scope

contract disagreements and acquire consensus between the Government,

vendor, and product user. Prepares multi-million dollar technical

proposals for developer review and acceptance. Performs mission assurance

evaluations for overall weather sensor performance and defends those

evaluations to NASA independent auditors. Performs integrated logistics

management to deliver products and technology in hostile warfighter

environments around the globe. Strong written and oral communicator

trained in media relations.

MILITARY CAREER EXPERIENCE, PROGRESSION, AND HIGHLIGHTS

United States Air Force, 1991-Apr 2009

United States Navy, 1981-1987

Branch Chief, Payload Support Division and Riverside Technologies

National Oceanic and Atmospheric Administration (NOAA), Silver Spring, MD

National Polar-Orbiting and Operational Environmental Satellite System

Apr 2007-Apr 2010

Managed the procurement of warfighter advanced sensors for next-generation

satellites valued at $11B. Lead Program Manager responsible for the

verification and validation of 3600+ end-user technical requirements.

Formulated risk mitigation strategies to overcome product performance

deficiencies and approved or disapproved vendor requests for waivers or

deviations. Conducted technical interchange meetings, preliminary design

reviews, critical design reviews, and briefed senior staff on potential

impacts to cost, schedule, and overall system performance. Led diverse

team of 100+ subject matter experts from the DoD, DoC, and NASA through

rigorous system integration audits ensuring key milestone deliveries of

various satellite weather sensors.

. Eliminated an antiquated mission assurance program and implemented a

new real-time requirement verification process (78% reduction in

artifact validation leading to $68M in overall program cost savings)

. Established protocols for operational suitability of end-user products

and authored critical criteria checklist ensuring successful $110M

sensor delivery to NASA

. Selected as Field Grade Officer of the Quarter, Outstanding Team

Member of the Quarter, and Sustained Outstanding Performance of the

Quarter during initial two-year assignment

Maj. Charles D. Hanks

Deputy Chief, Individual Protection Branch

649th Aeronautical Systems Squadron, Brooks City Base, TX

Apr 2004-Apr 2007

Deputy Chief for seven joint programs valued at $1.5B. Provided government

oversight to 70+ contractors and served as lead to a 40-person multi-

disciplinary team to develop, test, and field future individual chemical

and biological protection masks for aviators. Validated contractor

submitted chemical and biological test data for 178 user-defined

requirements. Designated as the command approving authority/agent for

contractor award fee recommendations.

. Streamlined test schedule to reduce integration support saving 750

maintenance days

. Developed solutions for 35 high risk integration areas achieving 95%

acceptance rate

. Promoted to the rank of Major and selected as the Squadron's Officer

of the Year

Chief of Systems Integration

Aerospace Operation Center Weapon System, Langley AFB, VA

Mar 2001-Apr 2004

Supervised a 100+ team of subject matter experts to develop and field an

Air Operation Center (AOC) for the Chief of Staff (USAF) valued in excess

of $4.1B. Acquired battle management capabilities worldwide for Combatant

Commanders in wartime support of Operation Enduring Freedom and in response

to the terrorist attacks of 9/11.

. Fielded and installed an operational theater battle management center

three months ahead of schedule and in time to conduct initial battle

campaigns against the Iraqi government

. Drove weapon system composition from 660 systems to 46 essential

elements resulting in a $50M reduction to life-cycle costs

. Twice recognized by the Electronic Systems Commander for Outstanding

Performance and selected as Company Grade Officer of the Quarter 3

times during a two-year period

CHRONOLOGICAL MILITARY ASSIGNMENTS FOR REFERENCE

Global Mobility Integrated Product Team Lead, Hanscom AFB, MA 1998-2001

Director of Operations and Training, Moody AFB, GA, 1995-1998

Flight Instructor and Missile Combat Crew Commander, Whiteman AFB, MO 1991-

1995

Break In Service from to pursue Bachelor's degree and Air Force Commission

1987-1991

Radioman Second Class, USS Mount Whitney, Norfolk Naval Air Station, VA

1981-1987

EDUCATION/TRAINING/OTHER

MA - Sociology, Central Missouri State University, Warrensburg, MO (1994)

Honor Graduate

BA - Sociology, High Point University, High Point, NC (1991) Honor Graduate

Distinguished Graduate, Air Force ROTC, NC A&T State University,

Greensboro, NC (1991)

AAS - Computer Programming, Davidson Co. College, Lexington, NC (1988)

Honor Graduate

. Certified Defense Acquisition University Program Manager Level II

. Top Secret Clearance

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