Supply Chain Information Technology

VINDYA WISHANI Withana

Address: Apt# ***, **** **th Street, Santa Monica, CA 90404

Tel: 714-***-****; E-mail: *****.*******@*****.***

Work Experience

damco, colombo (Part of A.P. Moller - Maersk Group)

Sri Lanka

Customer Relations Senior Executive

July 2006- May 2010

(Promoted from Executive through two job grades in January 2008)

As a Key Client Coordinator I held commercial Logistics responsibilities

for two brands, being Maersk Logistics and Damco operated under APM Global

Logistics. Under Supply Chain Management I managed end to end logistics

solutions to over 10 high end global key clients in the likes of Nike,

Adidas, Target, Wal-Mart, Dillard's Macy's.

My greatest strength is my passion to see a task through to perfection, on

time and in full.

My career path clearly demonstrates my ability to adapt and lead changes

during organizational developments at Maersk Logistics. Beginning as a

customer relations executive was entrusted with responsibilities of

managing daily operations for global key clients. Within a short period of

time I was promoted as Senior executive within the same job roll with added

responsibilities such as managing GSC and back end system updates,

generating new business to LSS and AIR department. In each of these

assignments I have successfully achieved excellence in service delivery and

improvements in overall profitability of the business.

Daily activities included receiving bookings, determining methods of

shipping, assisting clients in planning of transit times and routes,

coordination with shipping lines for space, constant communication with

customers to ensure cargo is delivered as per the cut off times to the CFS

or to the port to meet the planned vessel.

Maintain daily communication with overseas offices, carriers and customers

to monitor and update status of shipment.

Follow operation policies and standard operating procedures of all clients

to ensure all shipments are handled as per their requirement.

Communicate rate quotes, export and import restrictions, documentation

requirements etc to customers as required.

Coordinate with Consolidation Freight Stations (CFS) and truckers/trucking

companies as appropriate, Arrange for transport / shipping documentation

and oversee the scheduling and dispatching of goods and the tracking and

tracing of goods in transit.

Perform export financial processes, including customer invoicing, ensuring

all outstandings are collected and appropriate agents and vendors are paid.

Troubleshoot all problems to resolution and communicate proactively with

all stakeholders including customers.

Provide ongoing support and proactive responses to service issues.

Worked together in a team constantly communicating with documentation

coordinators to ensure customer expectations were satisfied.

Was consistently recognized as a high perfomer who was always willing to

take on additional responsibilities; was held in very high regard by all

clients.

These 04 years of rich, rounded and rewarding experience has sharpened my

skills and competencies and has placed me in a unique position to seek

greater challenges.

GATEWAY INTERNATIONAL SCHOOL Sri

Lanka

IT Lecturer August

2005 - July 2006

Lecturered students in grades 7 to 11 on Information Technology

Lecturered at Gateway Computer school for students aging from 4 to 16

Lecturered students on obtaining the International Computer Driving License

(ICDL)

Education

CINEC MANAGEMENT SCHOOL

Colombo, Sri Lanka

Diploma in Supply Chain Management

February 2009 - February 2010

ASIA PACIFIC INSTITUTE OF INFORMATION TECHNOLOGY (APIIT)

Colombo, Sri Lanka

Certificate in MSc IT and Management

2007 - 2008

University of Central England

Birmingham, UK

BSc (Hons) in Business Information Technology (First Class)

August 2004 - July 2005

SINGAPORE INFORMATICS COMPUTER INSTITUTE (SICI)

Colombo, Sri Lanka

Advanced Diploma in Computer Studies (NCC + UCLES)

February 2002 - February 2004

Diploma in Computer Studies (NCC + UCLES)

February 2001 - February 2002

Was awarded the Merit Award for Best Results

Co-Curricular Activities

International Leo Organisation (A Youth Project of Lions Clubs

International)

Member - Leo Club of Aluthgama-Bentota

Sri Lanka

Organised community service projects providing free education programs and

health clinics for under privileged children in rural areas; involved in

fund raising programs for the club; together with a leading TV channel,

organised the Leo Singing Star contest to promote awareness of Leoism in

Sri Lanka

Elected as Club Secretary

2003 - 2004

Received the District Award for Best Club Secretary

2004

Received the District Award for the Most Responsible Leo in the District

2004

Leo District 306A

District Secretary

2003 - 2004

Received the District Award for Most Outstanding Council Officer

2004

Leo Youth Exchange Program

2004

Team leader of the eight member Sri Lankan delegation to Chennai, India

SWIMMING

Sri Lanka

Member of the school swimming team (Visakha Vidyalaya)

1994 - 1997 & 1999 - 2000

Member of the Sri Lanka National Swimming Team for the Asia Pacific Age

Group Swimming Meet Sri Lanka

Bronze medal recipient in the 04 X 50m Medley Relay

1995

PIANOFORTE

Pianoforte, passed Grade 06 with Merit (London School of Music & Media)

2000

Skills & INTERESTS

IT Proficiency: MS Office applications: Word, PowerPoint, Excel, Outlook.

Knowledge in programming languages such as HTML, Java and using Oracle

Designer, Forms Developer and Reports Developer

Languages: Fluent in English and Sinhalese

Excellent written and verbal communication skills

Capable of working as both a team player and team leader

Ability to work in high stress environments

Has the drive to succeed and possesses very strong core values

Interests include listening to music, swimming, and traveling

Contact this candidate