Project Management Support

Stanley Brown

**** ********* ***** ? Stone Mountain, GA 30083 ? Phone: 678-***-**** ? e-

mail: *******@*****.***

Seeking position as...

Sr. Desktop Spec/LAN Admin/Tech Support

A highly talented and accomplished Information Technology Professional with

extensive skills and experience leading and performing Computer and Network

Support Operations

AREAS OF EXPERTISE

. Workstation ghost imaging

. Cisco VPN remote access

. LAN/WAN connectivity HW and SW

. Team Player and ownership of issues

. Call logging, tracking, and resolution

. Microsoft Office Suite 2007

. Software, Configuration, Performance, Optimization

. Project Management

. Able to multitask effectively

. Highly proficient at training users and personnel

SYSTEMS EXPERIENCE

. Create and modify user accounts in Active Directory

. Audio/video support

. Printer installation and support

. Support mobile devices, including Blackberries, iPhones, and other

ActiveSync/GoodLink devices

. Windows XP, Vista and Windows 7

. Server 2000, 2003, VM Ware, IIS

. McAfee Antivirus Software

. Proactive net, Magic, Clarify, PC Anywhere, Telnet, FTP, TCP/IP, SQL,

Terminal Server

Certifications

. MCSA

. MCP,

. Network+

. A+

CAREER HISTORY

Technology Specialist DeKalb County Schools

(Dunwoody, GA) 2009-2010

Production Support Developer TRX, Inc (Atlanta, GA)

1999-2009

Technical Analyst Inacom (Roswell, GA)

1998-1999

EDUCATION

Bachelor's of Science - Business Administration - Management, Fort Valley

State University

Contact this candidate