Customer Service Sales

P. O . B O X * * * * P A T T E R S O N, L A * * * 9 2

( 9 8 5 ) 2 5 5 2 4 0 0 • H AY E S 0 3 2 2 @ G M A I L . C O M

K E L L I H AY E S

SUMMARY OF QUALIFICATIONS

Over 5 year’s of management experience. A sales driven individual that

enjoys motivating others and leads by example. Confident, ethical, and

discreet committed to superior customer service. Outstanding

communication, presentation, and sales skills. Goal and detailed oriented and

quick learner.

WORK OF EXPERIENCE

Jan. 2009 to present Teche Federal Bank Morgan City, LA

Customer Service Representative

Opening/closing checking, savings, time deposits, and IRA accounts.

Responsible for customer satisfaction

Developing and building consultative relationships with existing and

current customers

Educating customers on banking products and recommending best options

that meet their short term and long term needs

Identifying opportunities for the company

Aug. 2008 to Jan. 2009 Wells Fargo Bank Rifle, CO

Bank Teller

Cashing and depositing large cash/check transactions

Shipping and receiving of cash

Maintaining and balancing a cash drawer

Cross selling and identifying sales opportunities

April 2008 to Aug. 2008 Aaron’s Sales and Lease Bayou Vista, LA

Customer Sales Representative

Accept and process current customer payments

Process order forms and references

Input customer information into store computer for new lease agreements

Answer incoming calls

File and maintain customer folders and record

Jan. 2002 to April 2008 Taco Bell Bayou Vista, LA

General Store Manager

Directly responsible for over 12 employees

Hired, trained, and supervised associates

Managed employee scheduling and payroll

Processed shipping and receiving of inventory

Planning daily to achieve optimum efficiency, productivity, and profitability

Presenting a positive company image to company

EDUCATION

1997 2001

Top Ten graduate

Contact this candidate