Medical Billing
Resume:
Delanea McKoy
Plainfield, NJ **060
************@*****.***
OBJECTIVE
Interested in a position within an industry that will enhance my professional skills, provide growth
within the company, and allow me to provide exceptional service to others.
RELEVANT COURSEWORK
•
• Accounting (QuickBooks) • Medical Office Procedures
• Accounts Receivable • Medical Terminology
• Computerized Medical Billing • MS Excel
• Computerized Patient Accounting • MS Outlook
• MS Word
• Medical Coding: ICD-9 and CPT • Typing
PROFESSIONAL EXPERIENCE
Benefits Consulting Agency, North Plainfield, NJ August 2005-September 2010
Administrative Assistant
• Maintain excellent customer relations and develop customer rapport by diplomatically
resolving customer complaints on as-needed basis, making sure all policy members were
active and accurately entered into carrier’s database
• Generate quotes for both potential clients and renewing clients
• Multi-task daily to provide assistance to several entrepreneurs
• Meet all state and carrier requirements as far as processing legal documents
Hudson Center for Spinal Care, Scotch Plains, NJ June 2009-June 2010
Receptionist
• Open and close the office on the daily basis
• Greet all patients and visitors with a smile and in a courteous manner
• Collect intake paperwork, insurance cards, and medical reports from patients
• Keep reception area, examine room, and treatment area clean
• Assist physician with DRX 9000, Neuropathy, and Chiropractic room assignments and
treatments for all patients while operating a multi-line phone system
• Keep track of all incoming money, patients, and sources of advertisement
• Provide physicians with weekly and monthly reports as well as graphs to mark business
progress
Metropolitan Family Health Network, Jersey City, NJ
Information Clerk Technician, OB/GYN August 2009-December 2009
• Greet, check-in, and prepare all patients charts; making sure all charts are properly labeled
with patients name, date of birth, and medical record number
• Assist nurses with obtaining medical reports from radiologist and hospitals
• Use EHS software to schedule appointments/lab work, communicate with doctors of all
departments, track missing charts, and flag important information regarding patients
• Cross train in Internal Medicine and Pediatrics at the front desk
• Attend monthly training to meet company and state employee requirements
Shoprite, Watchung, NJ November 2002-March 2006
Cashier
• Greet customers, scan, bag, and handle all financial payments
• Assist disabled customers with shopping and carry groceries to vehicles
• Filled in for different departments such as, bakery, grocery, & front-end management
• Handle customer returns and complaints
• Assist with stocking shelves, cleaning registers, and closing the store
EDUCATIONAL QUALIFICATION
Central Career School, South Plainfield, NJ January 2009-June 2009
Certificate, Medical Billing & Coding/Office Specialist
HONORS AND AWARDS
• Employee of the Year from Benefits Consulting Agency (2008-2009)
• Award of Trust from The Promise Program (2005-2006)
• Most Dedicated Volunteer from Project: Volunteering Is Priceless (2004-2006)
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