High School Office

HILDA FAVELA

**** ****** **. ******, ** *****

Cell: 323-***-****

Email: ******.*****@*****.***

QUALIFICATIONS:

. Knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook).

. Fluent in Spanish and English.

. Outstanding verbal and written communication skills.

. Familiarity in working with underserved populations and vested

interest in healthcare concerns.

EDUCATION:

June 2002 - June 2006 Bell High School

High School Diploma

August 2006 - June 2010 University of California, Los Angeles

Anthropology BA

Relevant Courses: Culture & Communication, Culture & Society,

Introduction to Psychology, Constructing Race, Language in Culture,

Study of Social Systems, Economic Anthropology, Introduction to Public

Policy, Unequal Education.

WORK EXPERIENCE:

July 2009- Present Golden West Trading, Incorporated.

Vernon, CA

Receptionist

. Conduct all front office operations including answering telephones,

routing and screening calls, greeting visitors, responding to

inquiries from the public, and personally handling calls which do not

require the attention of a supervisor.

. Responsible for the coordination of all mail into and out of the

office.

. Contribute to the security of the company by helping to monitor the

access of visitors.

. Assist other administrative employees by performing a variety of

office duties

June 2009 - June 2010 UCLA BruinCard - Corporate Financial Services

Los Angeles, CA

Front Desk Clerk

. Assist students, faculty and staff of UCLA community by offering

solutions to inquiries or requests.

. Follow all University policies, procedures, and regulations in the

issuing of BruinCards and in the handling of sensitive information of

students, faculty, and staff of UCLA.

. Researched and gathered necessary data from various database systems

in order to complete forms and requests.

. Interacted and communicated effectively and professionally using tact,

diplomacy and persuasion with diverse constituencies.

. Utilized computer skills to create documents, spreadsheets, and

reports using Word, Excel, or other software applications.

RELEVANT EXPERIENCE:

February 2009 - June 2010 C.A.M.B.I.O ACADEMY- Lambda Theta Alpha, Latin

Sorority Incorporated at UCLA

Mentor

. Helped create and facilitated weekly workshops to high school Junior

and Senior girls, on various pertinent topics to their experience as

students of socially and economically disadvantaged communities.

. Interacted with faculty and staff of High School and parents of our

mentees; maintaining open communication and good repertoire.

. Created environment constructive to the pursuit of higher education;

where they could develop interpersonal and professional skills that

will uplift and help them overcome obstacles commonly faced by

individuals of their demographic.

. Emphasized self-directed learning and research made relevant by

participation in 1) Community service, 2) research projects on

pertinent issues affecting their community, 3) leadership training and

career building, and 4) networking with higher education specialists.

Contact this candidate