Customer Service Sales

Tony Schultz

Berkeley, CA ( cell 520-***-**** ( ****************@*****.***

Sales & Marketing . Teamwork . Customer Service

V Skilled sales professional that customizes selling approach based on

customer needs

V Reputation for delivering excellent service and exceeding customer

expectations

V Confidence and experience building relationships with all types of

people

V Quick learner and able to effectively switch industries

V Administrative & Computer Skills: MS Word, PowerPoint, Excel and

Internet capabilities

Professional Experience

T Mobile USA Inc., Berkeley, CA

June 2009 - Present

Retail Sales Associate

. Consistently achieved sales goals, selling cell phones, rate plans,

accessories, features, and phone insurance

. Ranked 5th in the West Region for sales revenue in the month of August

2010.

. Placed as Winners Circle top 57th regionally among retail sales

associates (out of over 300 associates)

. Reputation for exceptional teamwork with office peers and staff

. Customer Service Oriented -T-Mobile received #1 Customer Service by

J.D. Power and Associates for 2009.

Film Production Assistant, San Francisco, Bay Area, CA -

2007 - May 2009

Self-Employed

. Developed & maintained relationships with film production companies

for freelance work

. Assisted in production of television commercials, documentaries,

special features, corporate videos & motion pictures; managed

administrative responsibilities of invoicing, etc.

. Demonstrated ability to sell services; recognized for hard work,

reliability & being proactive

. Switched industries when Bay Area film industry declined

Ranahan Production Services, Oakland, CA -

Summers 2005 - 2006

Logistics Planner & Warehouse Worker

. Provided film producers with necessary equipment and supplies for on-

site locations

. Responsible for inventory management, loading & unloading, and ongoing

maintenance

. Built customer loyalty by providing speedy, accurate & personable

service

Education

University of Arizona, Tucson, AZ

. Bachelor of Arts in Media Arts; Minor in Spanish May 2007

. Study Abroad Program: Segovia, Spain Summer 2006

University of California, Berkeley, CA

. Certificate of Marketing Program: Course Work 2009-2010

Activities & Interests:

. University of Arizona Men's Club Water Polo: 2003-2007

. Painting: Water colors and mixed media

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