Manager Customer Service

Objective

I am seeking a career in a fast paced environment that will allow for

personal growth and career advancement which utilizes my knowledge in the

field of retail operations.

SUMMARY

Retail store manager with experience with a major home

improvement store. Skilled at planning, employee training, adherence to

company standards, and customer relations.

Experience

Assistant Store Manager, Home Depot: Bakersfield, CA 2002 - 2010

Responsible for signing ad set, special promotions, freight processing, and

inventory control.

Provided supervision to the sales personnel.

Responsible for the merchandising of multiple departments.

Participated in the hiring and provided training to newly hired or promoted

associates.

Prepared and conducted performance appraisals.

Prepared schedules for departments.

Responsible for maintaining positive associate relations with all

associates within the organization and continuos communication with all

members of management including district manager.

Server, Maxwells: Bakersfield, CA

1998 - 2002

Provided quality customer service in a fast paced team environment.

Utilized organizational and problem solving skills to prioritize multiple

responsibilities.

Education

East Bakersfield High School, Bakersfield, CA - High School Diploma, 2000

Referrals

Available Upon Request

9419 Aphrodite St

Bakersfield, CA 93306

661-***-****

***********@*****.***

Robert Elliott

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