Customer Service Medical
Resume:
F RANCES POPOUR
APT ***
H E N D ERSON N V 89011
702-***-**** (h)
OBJECT I VE: I would like a challenging position that will utilize my skills and
experience with the opportunity to contribute a team environment or function
i ndependently in or to achieve consistent results. Previous to my formal t raining I
worked general offices as well as insurance office doing coding, billing, and
p rocessing claims, authorizations & eligibili ty; including use of all office machines.
M E D ICAL TRA I N I NG: Southwestern Medical Society Academy
2021 Central Avenue
P hoenix, Arizona 85004
G raduated – April 1985
E M P LOY ME N T H ISTORY
Nevada Health Centers, I nc.
4415 Spring Mountain Road #103
Las Vegas, N V 89109
702-***-**** Angelica Santos
06-06 / 11-24-09
B I L L ER / COLLECTOR - I s tarted out in dental collections and re-bills. Worked
aged accounts and getting them either re-billed or setting up payment plans with
p rivate pay patients. If patients were not paying and had received numerous
s tatements they were placed into collections. I work independently by prioritizing
objectives as well as posses excellent communication skills. At present I work
Medical as well as Dental AR t rying to get the accounts collected on via phone,
s tatements, re-billing insurances; whichever applied.
Continued Page 2 Frances
Popour
D MSL M E D ICAL MANAGE MEN T / B I L L I NG
129 W Lake Mead
Henderson NV 89015
702-***-**** Sharon
05-06 / 06-06
B I L L ER / Customer Service, Accounts payable, receivable, charge entry, coding. I
had to quit after one (1) month as I developed and allergy to the dogs brought in
daily.
E MP LOYERS I NSURANCE COMPANY of N EVADA
2550 Paseo Verde P k wy
Henderson N V 89074
702-***-**** Tammy Renieri
04-03 / 05-23-0
B I L L PAY / REPR ICER: P rocessed workers compensation claims medical,
dental, vision, and durable medical bills daily while keeping the quota for the day as
well as 98% error rate.
M E D I V ERSAL, I NC.
6166 W Sahara Ave
Las Vegas NV 89146
702-***-**** Linda Brooks
11-00 / 02-28-03
C LA I MS ADJ USTER / Customer service; Processed medical dental vision claims
for the many TPA’s we were affiliated with.
F U LGENC IO ANTU NA, M D
8440 S Eastern Avenue
Henderson N V 89052
702-***-**** Kim
07-00 / 11-00
B I L L ER / ASSISTANT OFF ICE MA NAGER: I would arrive to prior office staff
and get the office ready for the day. Coded claims, entered demographics, verified
i nsurance, sent bills out electronically & paper. Billed patients, sent statements,
f iled, answered phones, posted payments.
Continued Page 3 Frances
Popour
COMPRE H E NS IVE CANCER CL I N IC
3920 S Eastern Ave
Las Vegas NV 89119
702-***-**** L inda Benson
11-96 / 07-00
SEN IOR CHARGE POSTER: I entered clinic, hospital charges for ten (10)
physicians in our practice. Did double check against the appointment sheets to
make sure I had all the encounters before posting. Ran reports at the end of day to
see if balanced. Made sure diagnosis and lab test met criteria before posting
charges. Trained new employees.
F RE MO N T E M ERGENCY SERV ICES
520 E F remont
L as Vegas N V 89102
702-***-**** Connie
12-93 / 08-96
CODER / CHARGE EN TRY SPEC IA L IST: I entered charges for th ree (3)
emergency rooms in the Las Vegas area. I was then promoted to code of Emergency
Rooms Bills. Coded from the dictated note as well as encounter. The encounter was
t hen passed onto the charge entry employee. When things were slow I would help
enter charges.
SPAN ISH OAKS M E D ICAL OFF ICE
3201 W Sahara #D
Las Vegas NV 89102
702-***-**** D r Kogan
04-90 / 08-91
BACK OFF ICE M E D ICAL ASSISTAN T – B I L LER: I took patients back to
examining room did vials, gave injections, electrocardiograms, general massage,
venipuncture & whatever the physician ordered. Entered charges for the ten (10)
physicians within the company.
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