Telephone # 973-***-****
Email ***********@*****.***
Irvington NJ. 07111
Rishon Black
Objective: To achieve a position that will allow me to use my many years of experience to assist a company in its growth
beyond expectations by delivering exceptional service internally and externally.
2000 - Present Courier Systems Bayonne, NJ
Shipping Manager
Supervise staff of 20 employees
Responsible for shipping 200-300 Fed-Ex and UPS packages daily.
Conduct daily contact calls to various customers.
Maintain weekly service reports for Fed-Ex and UPS accounts.
Supervise training of new employees.
Retain employee records for attendance and punctuality.
Performed quality checks on packages set for shipment.
Handle escalated calls and disputes on accounts from customers / merchants.
1997 – 2000
Picker Packer
Picked up customers orders from various shelves in the warehouse.
Packed up customers orders for shipment.
Ensured that packages were properly sealed for shipping.
Assisted with training of new employees.
1995 - 1997 ITS Security
Newark, NJ
Airport Security Guard
Providing frontline security and protection of travelers, airports and airplanes by identifying dangerous objects in baggage and
on passengers
Responsible for preventing objects from being transported onto aircraft by utilizing electronic detection and imaging equipment
in a courteous and professional manner.
1994 – 1995 MC Roberts Protection Agency Newark, NJ
Security Guard
Provided security for various sites.
Responsible for monitoring potential shoplifters for various stores.
Maintained security in a parking lot environment.
Education:
1997-1998 Essex County College Course of study: Business Management
1992–1996 St. Mary’s H.S. Elizabeth, NJ
Special Skills:
Proficiency in Microsoft Word, Excel,and Power Point. Strong Leadership,Interpersonal,Communication skills.