Customer Service High School

*** ******** **.*** **. stamford,ct,*****

PHONE 203-***-**** . E-MAIL *********@*******.***

ABDELILAH SADAAN

Personal profile

Highly organized and multilingual person with

experience providing exceptional customer service in

different establishments.

Dedicated to ensure customer satisfaction by remaining

accessible and friendly.

Exceptional interpersonal and team building skills.

Success multitasking while remaining professional and

courteous in fast-paced environments.

Good Communication, Listening and Problem Solving.

Able to speak, read, and write Three Languages proficiently :

English French, and Arabic.(including some spanish).

Education

2006 -UNIVERSITY OF LITRATURE AND HUMAN SCIENCES

Casablanca, Morocco

Bachelor Degree in English Studies

2002 -IBN TOUMERT HIGH SCHOOL

Casablanca, Morocco

High-School Degree in General Studies

Professional experience

2009-present RESTAURANT

ASSOCIATES

RBS STAMFORD, CT

Cashier/Coffe Barista

? Providing exceptional service to premium customers.

? Attending frequently meetings and trainnings to ameliorate

service and develop personal skills.

Achieving competitive excellence by winning a certificate for

proudly exceeding expectations of customers and co-workers.

2008 - Present BOSTON MARKET

Greenwich,CT

Certified Trainer (including some management duties)

Assist guests in order selection by promoting specific menu

items and specials, and increasing sales and profits.

Frequently assisted colleagues during rush periods to foster/

promote teamwork while providing exceptional service and

guests satisfaction.

Count payments and balance transactions with receipts, and

participate in the daily inventory.

2006 - 2007 MAXIPHONE

Casablanca, Morocco

Tele-marketer/Operator

Conducting online surveys for International Companies such

as : Sonoco, Pfizer and American Power Conversion.

Evaluating customers satisfaction level with their products.

Analyzing market needs in several countries all over the

world using my three languages

Inviting/Convincing customers to attend seminars and

exhibitions.

Contact this candidate