Customer Service Administrative Assistant

Julie febre eay

objective

To provide an organization with my experience on a wide

variety of skills in offices as an executive assistant,

word processor, office manager, customer service

representative, or other office positions.

Experience

1999-2005 Sycuan Band of the Kumeyaay Nation

El Cajon, CA

Administrative Assistant (2001-2005)

Addressed employee and Human Resource staff benefits

inquiries and concerns

Processed payroll information by maintaining accurate

attendance records, prepared, reviews, and submitted

payroll information using KRONOS software

Facilitated the efficient administration by relaying all

inquiries to Directors by preparing schedules, forms,

documents, memos, and letters as required screened and

answered employees inquire regarding policies and

procedures

Prepared and placed vendor orders, processed supply

requisitions and returns, maintained adequate supply or

standard stock items

Paigow Lead Pit Clerk (1999-2001)

Provided customer services

My responsibilities include managing our 50 members for

the Paigow department team with creating, analyzing and

implementing measurement tools to track and improve

productivity, coordinating team building to motivate

staff, resolving daily customer, supplier and employee

issues, and overseeing customer contracts and customer

programs

Administrates in the Paigow department to the managers,

supervisors and dealers with the proper forms, schedules,

and memos to ensure the correct required and required

signatures upon completion and turned in the properly

timed manner.

Education

2006-2007 United Educational Institute

Chula Vista, California

Business Office Administration

Microsoft Office Suites

Business Communications

Customer Service

Graphics Art (newsletter, brochure, business cards)

Human Resources

Graduation June 2007

June1997-1999 San Diego City College

San Diego, California

Introduction to Microsoft Basic Applications

Basic knowledge of a computer

Training with today's Internet technology

Trouble shooting with computers

1990-1993 George Washington High

Mangilao, Guam

Standard Basic Skills

Grad Date: June 1993

e-mail: *************@*****.*** 616 Corinthia drive milpitas, ca 95035

PHONE 650-***-****

REFERENCE: UPON REQUEST

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