Customer Service Accounts Receivable

THERESA DANIELS

***** * ********* **.

Chicago, IL 60643

Phone: 773-***-****

Email: *******.*******@***.***

OBJECTIVE

To perform duties in accounting where my computer skills, education, and

work experience can be applied to benefit company growth and success.

EDUCATION

Bachelor of Business Administration / Major: Accounting (June 1995)

Robert Morris University, Chicago, IL

WORK EXPERIENCE

Accounts Receivable Clerk/Cash Applications Coordinator (July 2001 -

February 2009)

Bank of America, Chicago, IL

. Supervised a team of 10 associates

. Performed the recording of high volume cash applications using the

CMS System

. Reviewed and ensured that all incoming payments were applied

correctly and completely to customer's account

. Checked mathematical accuracy of accounting forms, and verified all

information before ending transactions

. Processed 800-1000 assigned accounts according to client profile

through key entry using the Vicor System

. Ability to work under pressure of heavy workloads and deadlines

Accounts Payable Clerk (June 1996 - July 2001)

Bank of America, Chicago, IL

. Received and reviewed invoices from vendors

. Entered 500-800 invoices daily using the Eastman Kodak Software

. Sorted and matched invoices to purchase orders

. Performed vendor file maintenance

. Made sure invoices were coded before making payment

. Assembled voucher packages for approval

. Corresponded with vendors and responded to inquiries

. Prepared debit and credit memos for discrepancies transactions

Accounts Receivable Clerk (July 1995- June 1996)

Affina (Formerly Ruppman Marketing), Peoria, IL

. Followed up collections procedures and allocations of payments

. Monitored customer account details for non-payments and delayed

payments

. Communicated with customers via phone, e-mail, or personally

. Prepared bank deposits and maintained A/R customer files via

Peachtree System

. Resolved customer inquiries

. Researched payments discrepancies and set up new customer accounts

SKILLS

Microsoft Office, Excel, Peachtree, Data Entry, Vicor

System, Eastman Kodak Software, 10-Key

(5,000 strokes) Typing (45 wpm), Customer Service

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