Laura Tanaka
***** ****** *** *******, ** ***** 714-***-**** *****.******@*******.***
Objective
Administrative Assistant/Customer Services/Sales Support
for an organization where I can apply my background and
skills toward the growth of the company.
Experience 2007-2010 ADP La Palma, Ca
Administrative Assistant/Sales Support
Performs administrative duties such as making travel
arrangements and maintaining office supply inventories,
expense reporting and appointment calendars.
Organizes and plans department/region events, conferences
and meetings.
Coordinates purchases with vendors and may negotiate
prices. Maintains office files and records in accordance
with internal procedures.
Assembles and compiles data for reports and
presentations.
Handled all incoming calls in busy sales office
Handled all incoming and outgoing mail and email
Tracking, Auditing and following up on sales issues
Tracking weekly Sales Forecast and updating spreadsheets
Running and distributing reports
2000-2007 ADP Buena Park, Ca
Roll Call Administrator/Sales Support
Working closely with sales and the help desk
regarding all Sales and Commission issues for the entire
West
Tracking, Auditing and Following up on any Sales issues
regarding their Commission
Running daily and weekly reports to ensure Client Sales
orders are keyed in correctly and making sure that
anything that needs to be corrected is corrected
Tracking, Auditing and Following up on Sales Issues
regarding Client Invoices
Pulling Client Invoices and working with Sales to make
any necessary corrections
Pulling daily Sales numbers and updating spreadsheets
Running multiple reports for Auditing purposes
1992-2000 ADP La Palma, Ca
Billing Department Specialist/Sales Support
Data Entry, keyed in new and additional business sales
orders, aprox 150 orders a week
Worked closely with sales to ensure there orders were
keyed in timely and accurately
Run and distribute reports weekly
Filing
issue client credits
Tracking, Following up and Auditing on both Client issues
and Sales Issues
Pull client Invoices off of Microfilm
Call clients regarding their invoices and short payments
of issues
Strengths Strong organizational abilities combined with excellent
interpersonal, communication, and leadership skills that
allow me to work effectively with other people at all
levels.