Customer Service Special Education

Arlene Palladino

Bus Attendant - Island Charter Bus Company

Staten Island, NY

******.*********@*****.*** - 646 - 808 - 7788

To obtain an employment position with professional growth potential that will allow me to utilize my

interpersonal skills, as well as my comprehensive knowledge and experience.

WORK EXPERIENCE

Bus Attendant

Island Charter Bus Company - Staten Island, NY - September 2012 to Present

Assists special education students and other passengers for the purpose of providing safe loading and

unloading from buses during normal transport and emergency situations.

- Monitors students with special needs until released to teacher, instructional assistant, and or parents for the

purpose of ensuring the safe transportation of all passengers.

- Secures students and or their equipment for the purpose of ensuring the safety and well-being of students.

Security Officer

Eger Health Care and Rehabilitation Center - Staten Island, NY - December 1996 to Present

Conduct safety surveys, fire drills, prevent hazards while patrolling on rounds, and allow access to areas and

permit entry.

- Fulfill all legal obligations when needed, such as testifying during court proceedings.

- Adhere to upholding the high level of customer service and conduct.

- Directly monitor both inbound and outbound calls to delegate to proper department or directly to 911 if

required.

- Complete reports by recording observations, information, occurrences and surveillance activities.

Correction Officer

New York City Department of Correction - New York, NY - January 1981 to December 1994

Care, Custody and Control of Inmates

EDUCATION

Certificate

Drake Business School - Staten Island, NY

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