Training Software

LESLIE REED

*** ****** **. ( Roswell, GA ***** 404-***-**** (

***********@*******.***

-LEADER IN TRAINING AND DEVELOPMENT-

Motivated and accomplished corporate trainer with extensive expertise

in cultivating and leading cross-functional teams within the telecom

and software industries. Proven leader with exemplary presentation

and communication abilities. Demonstrated skill in developing courses

and curriculum focused on team building, executive coaching, and

implementation of software applications. Maximize individual

strengths while influencing executive leadership to accept process

enhancement which aide in revenue growth and performance enhancements.

Lead teams who consistently achieve complex software conversions on

time and under budget.

-AREAS OF EXPERTISE-

Change Management ( Entrepreneur ( Presentations ( Post-Sale Support

Process Improvement ( Procedure Development ( Staff Management ( Team

Leadership

Technical Writing ( Training/Development ( Finance ( Operations (

Executive Coaching

Project Management ( Technical Documentation ( Information Mapping

-PROFESSIONAL EXPERIENCE-

LS TECHNOLOGY SERVICES, INC., Roswell, GA ( 1993-Present

President/Owner

Key leader in enhancing client productivity by establishing a firm

providing leadership, communication, and soft-skill to technical

training. Compose user manuals for software companies, perform

business analysis, data mapping and process reengineering. Supply

software vendors and users with project management services and

solutions. Recruit, hire, mentor, and evaluate up to 45 employees

performance. Oversee sales, marketing, and financial logistics for

all business operations. Offer executive coaching, leadership and

management training, as well as educational development, delivery,

team building and writing curriculum.

Generated $100K in revenue by creating and launching three-day

training for excellence course focused promoting technical subject

matter experts into trainers.

Championed $3M during tenure by developing 20+ courses for end-users

of complex billing software conversions.

LESLIE REED ( PAGE 2

-ADDITIONAL EXPERIENCE-

KNOWLEDGEWARE, INC., Atlanta, GA

Training Director

Managed a cross-functional team of 40+ trainers and 4 administrative

staff tasked with planning, development and code generation of systems

including CASE tool software. Cultivated and maintained key business

relationships with clients, subcontractors, vendors, staff and

leadership.

Captured multi-million dollar profitability to leading a dynamic and

aggressive training team to sustain an in-house, 20 course schedule.

-EDUCATION-

Bachelor of Science-Urban Studies, Georgia State University

-CAREER DEVELOPMENT-

Certified Executive Coach

Certified Information Mapping

Microsoft Office Applications-Power User

-PROFESSIONAL AFFILIATIONS-

American Society for Training and Development

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