Customer Service Data Entry

Erika Ramirez

**** ************ **. #***, ** Mesa, CA 91942

619-***-****. ***********@*****.***

Objective: To provide administrative support with a positive and ethical attitude.

Summary/ Qualifications

• Data entry

• Scheduling appointments

• Filing

• Organized and detail oriented

• Experience in MS Excel, MS Word, MS PowerPoint, and MS Publisher

• Bilingual/ Bicultural in English and Spanish

Education The Fashion Institute of Design and Merchandising, Los Angeles, CA

Associates of Arts Degree: Visual Communications Grad. Date June 2009

• Drafting Design

• Material and Props Building

• Color and Design Computer Graphics

Helix Charter High School, La Mesa, CA Grad. Date June 2007

Experience BCBG Maxazria San Diego, CA

Stylist /Visual Support May 2008 - Present

• Sales Associate

• Guest Experience

• Connecting and Understanding client

• Floor set were my responsibility

Red Lobster La Mesa, CA

Take Out Server / Host March 2007 - July 2008

• Taking many orders at a time (walk ins and phone orders)

• Responsible for a cash register

• Managed the floor while managers were on break or busy

• Answering an eight phone line system

Roselle Traveling Notary Imperial Beach, CA

Secretary June 2006 – February 2007

• Answering Multiple Phone Lines

• Greeting Visitors / answering any questions they may have. (English or Spanish)

• Data entry and creating data documentation

• 35wpm

• Budgeting

El Compadre La Mesa, CA

Server/Cashier October 2004 – July

2006

• Customer Service (greeting, follow up, waitress)

• All Take Out Orders on a three phone line system

• In charge of the cash register

• Answering three line phone system

Additional Information

• Marketing

• Budgeting

• Brand Development

• Product Placement

• Photoshop CS3 / Illustrator CS3 / Adobe Reader

• Team Leader / Training new hires

Erika Ramirez

619-***-****. ***********@*****.***

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