Manager Quality Control

Luis Francisco Leon

***** ** ** ******

Miramar, FL 33029

Cell: 786-***-****

OBJECTIVE

Find a position according with my personal and professional expectations

and contribute in a dynamic organization that will utilize experience and

abilities to maximum growth potential.

EDUCATION

1995-1999 Barbara Goleman High School

Miami, FL

1999 - 2000 Saint Thomas University

Miami, FL

2000 - 2001 Florida State University

Tallahassee, FL

PROFESSIONAL EXPERIENCE

April 14, 2009 - May 26, 2010 Marken Limited

Miami, FL

Export Coordinator

. Incoming & Outgoing Calls

. Uploading excel file to Marken Web & Inventory

. Inbound & Outbound Control for Clients

. Exporting Medical Supplies to Latin America

. Creating HAWB on inbound orders

. Emailing Commercial Invoice and HAWB to approve for exporting

. Emailing Import License to Brazil for exporting

. Status Report on Approvals

. Daily Briefing to Clients

. Booking Shipments (American Airline, IBC, LanChile, SkyNet, FedEx or

other Courier)

. Creating Manifest on all shipments for custom clearance

. Making fakes on product shipped

. Tracing and POD's on exported order

. Product Disposition

. Certified of TSA

. Knowledge in: Gems "MSDOS", Ez-Frieght, Excel, Outlook, Word, Scanning

to PDF

October 2, 2007 - August 1, 2008 3P Delivery "3PD"

Miramar, FL

Market Manager for JC Penney & Ikea

. Manager of contract drivers, office personals, and Warehouse

. Incoming/ Outgoing calls

. Schedule Home Delivery dates for Special Order Merchandise.

. Creating Routes thru Air/LTL Booking (Dispatch Office & Appian) by zip

codes and customers restriction

. Routing customers Home Delivery

. Assigning driver to designated routes created

. Creating driver Manifest thru Dispatch Office

. Contacting Home Delivery customers with a four window

. Logging and Informing any Not At Home, Refusal, Damages, Reschedules,

Returns and Pick ups

. Manage contracted drivers scheduling, and maintain positive

relationship with contractors

. Identify problem areas and offer solutions to improve operational

efficiencies of designated market

. Resolve property and merchandise claims quickly and fairly for all

parties involved

. Recruitment and retention of contracted drivers

. Operate the business within budget guidelines. (P&L)

. Managing Daily Audits and PODs of Home Delivery to designated markets

(JC Penney & Ikea)

. Weekly contractors Settlements

. Managing customers survey of delivery issues or concerns

May 23, 2005 - May 25, 2007 DM Industries Opa- Locka,

FL

Production, Shipping, and Warehouse Manager

. Manager of Driver, Warehouse, Production line

. Incoming/ Outgoing calls

. Data Entry ( From Eclipse to Macola )

. Deliver/ Pick up spas and RGA to stores or customers

. Product Disposition

. Managing outstanding orders

. Purchasing Department Supplies

. Customers & Department Inventory Management and Control

. Product Cycle Counts

. Creating Load Sheets

. Creating Bill of Loading

. Checking Parts, Spas, BBQ, and Covers Order

. Inspecting defected Spas and accessories (Stores and Plant)

. Review Spas Inventory and Production

. Inspecting Finished Spas, Special Covers, and BBQ's

. Manage Truck's Registrations, Insurance, Daily Inspections, and Yearly

taxes

. Manage Forklift Inspection and training

. Experience in forklift, stand up, and pallet jack

. Managing customers complaints and Spa RGA "Return Good

Authorization"

. Creating Store's Spa Status Report

. Retail Rep. for Safety and Natural Disaster committee

. Shipping and Receiving

. Purchasing Truck's Supplies

. Scheduling Export Crates for retail stores

. Scheduling pickups from Vendors for Plant ( Materials )

. Setting and breaking down Store local Shows

. Annually inventory counts for auditor.

. Knowledge in: Macola, Eclipse, Faxing, Excel, Outlook, Microsoft word,

Copying, Filing

March 13, 2000 - May 24, 2005 Community Blood Centers of South

Florida Hialeah, FL

Product Management Supervisor

. Supervision of Drivers and Department Employees

. Incoming/ Outgoing calls

. Shipping/ Receiving

. Importing/ Exporting products

. Ordering Department Supplies

. Organizing Patient Surgery

. Checking blood status for Patient surgery

. Customers & Department Inventory Management and Control

. Run Daily Reports

. Dispatching drivers' on route deliveries and pick-ups to

vendors

. Equipments Monthly/ Annually Quality Control

. Invoicing customer's order

. Monthly Product Quality Control

. Reviewing/ Updating Standard Operating Procedure (SOP) and

SOP-QA

. Training New Employees

. Familiar with cGMP, OSHA, and FDA regulation

. Product Disposition

. Scanning/ Bar - coding product

. Shipment through FedEx, American Airlines, and Cayman

Airway

. Annually inventory counts for auditor.

. Faxing, Excel, Outlook, Microsoft word, Copying, Filing

LANGUAGE

. Fluent English, Spanish

Contact this candidate