Management Vice President

Kathleen Coogan

Mailing : P O Box ***, Bucksport, ME 04416-0875

HOME: 207-***-**** CELL: 207-***-**** EMAIL: *********@***.***

HIGHLIGHTS OF QUALIFICATIONS

Strong leader with outstanding record of continuous achievement.

Experienced in organizational management, non-profit management, project

management, budgeting, business development, team-building, workforce

development, and human resources practices. Over 20 years of staffing,

employment and workforce management in healthcare, manufacturing and

professional services industries as well as small business operations.

Excellent verbal and written communication skills, including public

speaking, training and proposal writing.

Professional Management & Supervisory Experience

TRAINING & DEVELOPMENT CORPORATION (TDC)

2003-2009

Vice President of Operations 2006 - 2009

Vice President of Career Advancement Services 2003 - 2006

Management and oversight of TDC program operations including employability

development for adults, dislocated workers and disadvantaged youth.

Organizational management responsibilities include strategic planning,

budget management and staff development.

o Consistently attained required performance measures and met budgetary

requirements

o Planned and conducted Worksphere Institutes for staff development and

career advancement

o Directed development and delivery of 2009 Work Ready Curriculum and

Training

o Conducted file review and internal program monitoring.

HEALTHCARE STAFFING MANAGEMENT 2001-2003

CareerStaff Unlimited Vice President

2002-2003

Nursefinders Regional Vice President

2001-2002

Responsible for the management of multi-million dollar regions, including

strategic planning, financial planning, revenue growth, profitability and

staff development. Through staff training and development and

implementation of effective management processes, achieved positive results

in underperforming regions.

Promoted after 6 months from 12-office Northeast Region to 29 office East

Coast region.

Achieved positive Regional revenue generation results that exceeded

Divisional trends

Achieved Gross Margin and profitability results that exceeded company

standards.

COMMERCIAL STAFFING MANAGEMENT

ADECCO EMPLOYMENT SERVICES, Ft. 1998-2001

Lauderdale, FL

Regional Vice President (2000-2001)

Responsible for the management of $40,000,000+ region including strategic

planning, financial planning, revenue growth, profitability and staff

development. Conducted workforce needs analysis for regional employers.

Successfully merged two regional field organizations of Olsten and Adecco

under single leadership following corporate merger and acquisition.

Retained, developed and managed a cohesive and effective regional team.

Generated major new employer accounts totaling an additional $7-10 million

within six months.

Improved net profit by 50% over prior year.

Established multiple on-site staffing operations for major area employers

to provide contingent workforce

Recognized as Gold Circle Winner for large volume account development.

Regional Director (1998-2000) Olsten Staffing Services (acquired by Adecco

in 2000)

Developed and implemented an action plan to turn around an underperforming

market. Achieved significant impact within 1st twelve months resulting in a

top-performing region.

o Increased market awareness through business development plan and

enhanced quality of service.

o Increased revenue by 30% to over $20,000,000.

o Increased gross profit 30+% and net profit 200+% over prior year.

o Reduced staff turnover from 60% to 29% within first 18 months.

o Achieved less than 15% turnover in 2000, despite merger of teams

from two corporations.

1982-1997

SPHERION CORPORATION, Fort Lauderdale,

FL

Director, National Accounts (1994-1997)

Responsible for the management of the National Accounts Department

including revenue and account growth.

. Managed significant growth in national account revenue from $16

million to $75 million.

. Developed and implemented a National Account Management Plan to

increase revenue

. Served as liaison between large employer clients and national

network of offices

. Managed delivery of service excellence and compliance with

contractual requirements

. Recognized as GREATNESS AWARD nominee

Area Director (1990-1994)

Responsible for the management of seven field offices, including revenue

growth and staff development.

. Managed $8 million revenue; significantly increased both gross and

net profit.

. Technology Taskforce member chosen to develop new automated field

operating system

. SUCCESS Training Taskforce member chosen to develop new field

training.

. PRESIDENT'S FORUM winner

. PRESIDENT'S CIRCLE winner

Education/Training

M.S. Degree, Clinical Psychology, Marquette University

B.S. Degree, cum laude, Psychology, University of Maryland, Baltimore

County

Additional Experience and Training

o Client assessment in both clinical and employment settings, including

in-depth interviewing techniques; application of personality,

intelligence, literacy and interest assessment instruments

o Leadership Maine, Maine Development Foundation - Capstone Team Project

- Analysis of Leadership in the Development of Maine's Dirigo Health

Program.

o Hosted a 30-minute episode of Maine Center for Economic Policy "State

of the State" cable television show. Moderated a panel discussion on

leadership in Maine's health care policy management with panelists

from the Maine Hospital Association, the Governor's Office of Health

Policy and Anthem Blue Cross/Blue Shield.

o Co-authored article, "Sustainable Employability for Dislocated and

Vulnerable Workers", for Maine Center for Economic Policy on the

challenges of rural dislocated workers adapting to a changing economy.

o Stephen Covey Leadership Training

o Trained and experienced in Behavioral Interviewing Techniques (Dr.

Paul C. Green)

o Public Speaking & "Train the Trainer" Seminars

o Proficient in Microsoft and Macintosh applications

o Microsoft Office - Word, Excel, PowerPoint

o Email systems - Lotus Notes, Outlook

Board and Workgroup Memberships

Board of Directors, Bucksport Bay Area Chamber of Commerce - 2009 - Present

Maine Jobs Council, 2006 - 2009

Committee on Women's Economic Issues - Maine Jobs Council, 2006- 2009

Tri-County Workforce Investment Board and Youth Council 2003 - 2009

Maine's Regional Children's Cabinet - 2008- 2009

National Job Corps, Region 1, Design Team Member - 2007-2009

Board of Directors, Maine Rural Partners, 2005 - 2008

President, Executive Association of Greater Miami, 1996-1997 Professional

organization of 100 leading businesses in South Florida

Board of Directors, Executive Association of Greater Miami, 1995-1996

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