Customer Service Sales

Rakesh Behari Jr.

*** **** ****** *** *********, CA

94132

*********@*****.*** 415-***-****

(h)

Work Experience:

Prasad Bros. Property Management, San Francisco

July 2008-Present

Property Manager

* Responsible for monitoring rent collection, rent deposits, move-in and

move-out paperwork.

* Show the apartment, emphasizing amenities, services available in the

community, schools, churches, etc.

* Review the terms and conditions of the rent, calculate security

deposits/pro-rate rents, review procedures for garbage collection,

etc. with each new move-in

* Perform move-in inspections in the units, and process work orders as

needed. (Ultimately signs lease and explain all rules and regulations

to residents and securing signatures in all necessary documents).

* Inspect resident's housekeeping and refers residents to housekeeping

class as deemed appropriate.

* Routinely walk or drive the grounds of the property and/or common

areas.

Wachovia Bank, San Francisco (Acquired World Savings) Feb.

2006-June 2008

Service Transaction Specialist

Helped our customers manage their funds and finances. Consistently

exceeded weekly and monthly branch goals.

* Provided excellent customer service to our banking clients which

included opening new accounts, CD's, and cross selling other bank

products.

* Professionally resolved customer service issues.

* Built and maintained strong relationships with clients and co-workers.

* Ran a balanced cash drawer.

* Vault supervision which included disbursement of daily cash to tellers

and balancing cash at the end of the day.

* Prioritized work to meet deadlines and meet or exceed goals.

World Savings, San Francisco

Feb. 2006-June 2008

Savings and Loans Specialist

As the Savings and Loans Specialist, built strong relationships with my

loan account executives by utilizing my extensive industry knowledge ad

outstanding communications skills. Cross sell bank products to new and

existing customers.

* Responsible for making outbound calls to customers to give them status

on their loans and line of credit applications.

* Opened and serviced customer savings and checking accounts.

Rakesh Behari Jr._______________________________________510-313-0764

* Meet with new and existing customers to identify new loan or refinance

opportunities.

* Consistently provided prompt attention to ensure strong relationships.

Universal Mortgage & Sales, San Francisco

Jan. 2005-Feb.2006

Loan Officer/Processor

Responsible for gaining new business. Maintaining contact with borrowers,

lenders and underwriters. Resolve any complications within the loan

funding process

* Made cold calls to solicit new business.

* Provided daily client support via phone and email.

* Created and maintained Strong relationships with brokers, bank

representatives, and underwriters.

* Reviewed Loan applications to verify that data is complete and met

standards.

Burlington Coat Factory, Concord

Feb. 2004-Dec. 2004

Customer Service Specialist

* Helped customers while maintaining a high level of customer

satisfaction.

* Worked at the cash register and receiving dock as needed

* Greeted customers and helped them find exactly what they are looking

for.

* Set up floor displays and organized store products.

* Performed sales transactions on a cash register.

* Maintained a good working environment with my co-workers.

Education:

Pittsburg High School, Pittsburg, CA

High School Graduate, 2003

Los Medonos College, Pittsburg, CA

General Education, 2003-2004

San Francisco City College, San Francisco, CA

General Education, 2004-2005

Key Qualifications:

Excellent customer service, communication, and organizational skills.

I am independent, self-motivated, possess a strong competitive sales

drive and am committed to excellence.

Skills:

MS Office, Calxpoints data base, Internet, Type 45 wpm Proficient in

basic business math. Demonstrate strong telephone skills, as well as

working knowledge of standard office procedures.

Contact this candidate