Customer Service Medical
Resume:
Ashley Napier
**** * **** ****, *******, AZ *****
**************@*****.***
OBJECTIVE
Seeking a position that will provide me the opportunity to apply
my education and knowledge, while challenging me to grow
professionally by providing opportunities for advancement.
SKILLS
2+ years experience in the medical field.
Knowledge of ICD-9, CPT and HCPCS classification systems
Knowledge of medical terminology
Experience in handling confidential paperwork
Experience with electronic patient records, encounter forms, and
document scanning technology
Knowledge of and experience with Microsoft Office
Excellent team player
EMPLOYMENT
TCAssociates, Inc., Ft. Wainwright, AK 07/07-07/08
Medical Records Scanning Technician
Scanned patient records to provide electronic images of
documents for remote coding purposes
Responsible for pulling and retrieving electronic medical
records
Maintained strict patient confidentiality in accordance with
HIPAA regulations
United States Air Force, Holloman AFB, NM
03/04-06/05
Aerospace Medical Technician/EMT-B
Assessed patients
Assisted physicians with procedures
Managed patient medical records
Maintained strict patient confidentiality in accordance with
HIPAA regulations
JCPenney, Alamogordo, NM 08/02-02/04
Sales Associate/Customer Service
Managed register and till
Assisted customers with sales
Maintained excellent customer service
CERTIFICATIONS
American Academy of Professional Coders (AAPC)
06/08
Certified Professional Coder - Apprentice (CPC-A), #01093293
American Red Cross 12/09
CPR/AED
Ashley Napier
1017 E Echo Lane, Phoenix, AZ 85020
**************@*****.***
EDUCATION
B.S. - Health Administration
Present
University of Phoenix, Phoenix, AZ
A.A.S. - Applied Business: Health Care Management, 3.88 GPA
05/08
University of Alaska Fairbanks, Fairbanks, AK
Certificate - Health Care Reimbursement, 3.88 GPA
12/07
University of Alaska Fairbanks, Fairbanks, AK
Technical - Aerospace Medical Technician/EMT-B
11/04
United States Air Force, Sheppard AFB, TX
Diploma
05/01
Greenway High School, Phoenix, AZ
REFERENCES
Brad Wixon
Medical Records Administrator, Ft. Wainwright, AK
907-***-****, *******.*****@*****.****.***
Shawn Russell
Allied Health Program Coordinator, Univ. of Alaska Fairbanks, AK
907-***-****, *****.*******@***.***
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