Customer Management

Job Position

Summary of

Qualifications

Accomplished and highly motivated professional; demonstrate capability in

communicating and interacting effectively with all levels of professionals.

Work under pressure and meeting tight deadlines. Able to interpret,

understand, and conduct bar, candlestick, point and figure, Bollinger

bands, MACD, ABCD trade recognition and pivot point analysis. Quality-

focused and analytical with proven track record of providing quality

service to meet bottom-line objectives. Effective communicator, comfortable

and efficient in operating a wide range of platforms and environments,

combined with solid professional abilities, strong work ethic, and

commitment to excellence.

Areas of Expertise

Customer Relations Management Account Management

Order / Negotiation Administration Customer and Personal Service

Strategic and Tactical Planning Business Development

Professional Experience

Commodities day trader

2008- PRESENT

. Self-employed trading most commodities using CQG Electronic Trading

Platform

New York Board of Trade, New York, NY

Local Commodities broker 2007-2008

. Self-employed local and served as a broker in the coffee futures pit

. Negotiated other commodities with the aid of Onyx and CQG Electronic

Trading Platforms

Ideal Futures, Inc.

Commodities Broker 1999-2007

. Processed customer orders in the coffee futures trading pit for more than

30 customers including funds, speculators, and commercial trade

. Finalized personal account with compliance to Commodity Futures Trading

Commission

CSR Commodities, Inc., New York, NY

Broker 1992-1999

Head Clerk 1993-1998

Runner 1992-1993

. Administered and monitored trading desk on the Coffee, Sugar, Cocoa

Exchange handled customer orders

. Functioned as liaison between the executing broker and the customer

. Distributed the brokers trading cards and entered them into TIPS

. Managed phone calls and processed all orders

Education

Bachelor of Science in Accounting: 1992

St. John's University, Queens, NY

Real World Training Mastering Quickbooks: 2010

Activities and Interest

USA Ice Hockey Referee, played Division III ice hockey, current hockey

player and avid golfer.

Contact this candidate