Customer Service Sales
Resume:
Cy Brown
Irvington, New Jersey 07111
********@*****.***
Summary Exceptional knowledge of international markets, business
practices, and project planning
Strong marketing and finance background, good math skills
Fluent in Spanish "Intermediate Level" language, reading, and
comprehension.
Skilled at learning new concepts, working well under
pressure, and able to quickly analyze and resolve problems
Extensive computer training, including knowledge of
networking environments, and business software packages etc.
Experienced in overseas travel.
4 years experience in Customer service
2 years supervisory and training experience
Education Candidate for Bachelor of Science Degree May
Bloomfield College, Bloomfield, New Jersey 2010
Major: Business Administration with a Concentration
in Management
Dean's List Recipient Spring 2005
CCIS Institute Study Abroad Program Fall 2005
Seville, Spain
Career History & Accomplishments
Clerical Patient Access Representative, Saint 2007-20
Barnabas Medical Center 10
Registered patients within the Emergency Room
Department
Accurately and promptly collected all information at
the initial point of registration
Ensured proper billing process occurs, thus
enhancing timely cash flow
Enter orders and expedite phone calls for Emergency
Department physicians and nurses
Perform all duties assigned by the management team,
as well as supervising and training
Sales Associate, Macy's 2006-20
Assisted customers with fragrances and processed 07
merchandised sales (i.e., exceeded
daily sales goal)
Responsible for bringing merchandised items to the
sales floor, selecting, and processing inventory
Account Representative, Comcast 2006
Assisted customers with inquiries respecting their
Comcast account
Meeting customer needs while aiming to surpass
expectation of excellence
Accomplished retaining the importance of providing
sufficient customer service
Internships
Accounts Payable Assistant, GNL 2008
Assisted financial manager with staff payroll
Completed bank reconciliations for organization
budgets
Updated monthly donors database as well as the
donations received for the organization
2006
Personal Assistant to CEO Timothy Christian,
Ndustry Media Group
Assisted with sending proposals to different
clients and companies
Scheduled appointments, e-mailed, and faxed
important documentation
Distributed information to clients and companies to
market website
Requested financial support for new and upcoming
Ndustry Media Group projects
Memberships & Community Service
Member, Star Program 2003-Present
Member, Spring Fest Committee 2006
Member, Versatile Student Organization 2006
Community Service, Peer Mentor Tutor/Desk Assistant 2004
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