Customer Service Medical Assistant

MONICA MITCHELL

***** **** ******, *** ***

Hawthorne, California90250

Cell: 323-***-****

Email: **********@*****.***

OBJECTIVE

Interested in obtaining a Medical Assistant / Clerical position.

SKILLS SUMMARY

Possess strong communication skills.

Computer literate with MS Word, Power Point, Excel, and Access.

Strong customer service, and phone etiquette.

Proficient in mathematics and have excellent analytical and grammatical

skills.

Fast learner and have a strong ability to balance and sufficiently complete

several tasks

in a timely manner.

EDUCATION

Centinela Valley Adult School, Lawndale, California

Certified Medical Assistant, September 2009- September 2010

Course work consisted of: injections, completing patient charts, pulmonary

function test, phlebotomy, EKG, vital signs, giving complete physicals, and

experience working in front and back office.

Compton High School, Compton, California

Diploma

AWARDS/CERTIFICATE

HIPAA Certified (Health Insurance Portability and Accountability Act)

Electrocardiogram (EKG/ECG) Certified

EXPERIENCE

9 to5 National Association of Working Women, Los Angeles, California

Community Organizer, January 2010-September 2010

9 to5 is a non-profit organization that promotes equality in the workplace

for women.

Conducted monthly speaking events at various locations throughout Los

Angeles County.

Wrote articles for seasonal newsletters, performed data entry of new

members information into data bank system.

Answered high volume multi-line phones, took messages and/or routed calls

to appropriate staff.

Diversified Data Design, Culver City, California

Quality Assurance, May 2007 - May 2008

Received files from various Medical groups to make necessary corrections

including procedure and diagnosis codes, member and rendering provider IDs,

once this is completed the batches were exported back to the medical group.

YMT Vacations, Inglewood, California

Travel Consultant Receptionist, February 2007 - May 2007

Input new clients into the system and then transfer them over to the

appropriate travel consultant. Faxing and photocopying were duties as well.

Contact this candidate