**** ******* ******* *********, ** *****
218-***-**** ( *******************@*****.***
Jessica berg
objective
Seeking a dynamic and challenging career position within an organization
where I can utilize my professional skill and experience to provide
opportunities for growth and advancement.
Functional summary
Excellent Customer Communication Skills
Computer Literate: MS Office, Adobe programs, Windows Operating
Systems
General Office Skills (filing, sorting, business machines)
Reception / PBX Switch Board Experience - 40 incoming lines
10 key by sight & Type 55- 65 Wpm.
Alpha / Numeric Data Entry
Employment
Jan 2009-Feb 2010 Brainerd Medical Center
Brainerd, MN
Responsible for greeting patients, gathering information, and entry of
demographics, insurance and financial data into the computer. Serves as
central resource for scheduling, room assignment and contacting on-call
personnel. Utilized excellent customer service skills to promote a
productive and profitable work environment.
Sept 2007- Dec 2007 The City of Escondido (Temp Assignment)
Escondido, CA
Department Assistant/Human Resources
Under general supervision, independently performed a full range of
secretarial, advanced clerical and routine administrative work. Relieved
assigned staff of clearly defined and delegated administrative detail.
Routinely performs duties and assignments that require confidentiality and
discretion related to employee and labor relations.
Sept 2006-June 2007 RealtyTrac
Inc.
Irvine, CA
Member Services Coordinator/Receptionist/HR Assistant
Responsible for providing exceptional customer service while maintaining
the standards of RealtyTrac Inc. Assisted clients with Real Estate
database via phone. Duties Included: helping new and existing clients with
database navigation. Specialized in real estate foreclosure information,
identifying prospective properties for current members, linking clients to
real estate guidance in the form of real estate agents and/or financing.
Sept 2005-Sept 2006 The Island Hotel
Newport Beach, CA
Night Auditor/Receptionist
Responsible for providing exceptional customer service while maintaining
the standards of The Island Hotel. Evaluate all charges of the day have
been properly posted to the appropriate guest folio or master account. All
food and beverage outlets have balanced as well as all front office
charges, miscellaneous charges and adjustments have been balanced. Ensure
that all guest charges have been balanced and all appropriate reports have
been run and all supporting documentation is attached to the appropriate
reports. Utilized excellent customer service skills to promote a productive
and profitable work environment.
REFERENCEs
Crystal Bartz 760-***-****
Nancy Addington 612-***-****
Amanda Hulet 714-***-****