James A. Wilson
*** ******** *** *** *** / Long Beach CA 773-***-**** mobile
******@*****.***
OBJECTIVE:
I'm seeking an exciting and challenging career opportunity in the public
relations field. My idea organization will utilize both my customer care
and problem solving skills; coupled with an opportunity that affords me
both growth and upward mobility.
PERSONAL STRENGTHENS:
Strong work ethics; cultural sensitivity; positive and upbeat disposition;
good willed; driven; creative, but cooperative; responsible; independently
motivated; work well in groups and individually; safety consciousness;
optimistic and savvy
TECHNICAL SKILLS:
SOFTWARE: Windows 2000 Pro; Windows 9x; Red Hat Linux 7.x;
Novell NetWare 5.1; MS-DOS 6.22; Microsoft Office 2007 (including:
Word, Excel, PowerPoint; and Outlook); Internet Explorer; Netscape
6.0; Lotus Notes 5; HTML Basic hardware installation,
configuration, maintenance and troubleshooting
OTHER SPECIALIZED KNOWLEDGE: utilization and ownership of both
Mac Book and IPHONE; Web Design using HTML / XHTML, PHP, C, Perl,
Java, C++, Python, Ruby; scanning; image editing; Adobe Photoshop;
Illustrator; Dreamweaver; Fireworks; Flash and animation design
PROFESSIONAL EXPERIENCE:
UNIVERSAL PROTECTION SERVICES - Security Personnel / Los Angeles, CA
2/1/10 - Present
Duties: Site (One Wilshire; CoreSite Data Center) - ensuring safety of
guests and employees; responsible for conducting biometric scans on
visitors and guest before creating Identification badges authorized for
entry, via clearance through OSC; monitor closed circuit television and
surveillance cameras; observe and report unusual occurrences or incidents;
brief and pass-down information to relieving staff; and other duties as
assigned.
ANA CARGO - Cargo Agent / Chicago, IL
7/8/08 - 3/1/09
Duties: Interact with customers via internet, telephone and in-person;
knowledge of both national and international import and export movement
procedures and customs; utilize airline computer systems as required to
input information for performing document security check; complete, file
and utilize Air Waybills, manifests, CCA's, warehouse receipts, and other
documentation inherent to the industry; manifest flights; clear flights;
utilize good and effective communications skills; maintain valid passport,
driver's license and safe driving record; and other duties assigned.
THE ART INSTITUTE OF CHICAGO - Protective Services / Chicago, IL
8/18/05 - 1/24/08
Duties: Execute professional internal and external customers care by
providing information and direction, when needed; monitor art exhibits and
assist with maintaining its integrity; responsible for building entry and
exit security, and unlocking and locking doors as instructed; rove facility
to deter unwelcomed behavior in gallery; assist with various group tours,
including both youth and senior groups/organizations; perform as front-
desk/receptionist personnel when needed; answer incoming phone calls; greet
visitors; when required, check identification and grant access for
deliveries and/or pickups from gallery; and maintain a professional
demeanor and appearance.
TRITON COLLEGE - Assistant to Theatre Director / River Grove, IL
1/1/01 - 3/1/04
Duties: Responsible for all customer rental inquiries, including the
theatre's stage for various performances; operate and assist with lights,
sound and computer interface setup for customers; setup PowerPoint
presentations and Outlook applications; manage monies from various sales,
including theatre rental; file and record data (data entry); and other
various clerical tasks.
References provided upon request