Customer Service Data Entry

Terry J. Marshall

Bakersfield, California *****

Email (***********@********.***)

OBJECTIVE

A position in the Clerical field that will allow me to utilize my skills

and experience

A position in the Health Care field that will allow me to utilize my skills

and experience

HIGHLIGHTS OF QUALIFICATIONS

Data Entry Multi-lines Phones General

Bookkeeping

Typing 55 wpm Certified Scheduling Electronic Mail

MS Word Customer Service Filing

Alpha/Numerical

Inventory Operation of Office Equipment PowerPoint

Access Microsoft Excel

WORK EXPERIENCE

Support Staff 06/04 - Present

AIMES Supportive Living Services Bakersfield,

California

Administer medications or treatments to clients; collect clinical data,

complete patient insurance forms, Provide customer service, Schedule

meetings or appointments as needed.

Independent Agent 09/95 - 09/06

The Bakersfield Californian Bakersfield,

California

Call on prospective customers, collect money from customers, drive

automobile, van, or light truck, Maintain records, reports, or files.

Plan or organize work, Provide proficient customer service.

Clerical Assistant 01/04 -06-04

A-1 Recovery Bakersfield,

California

Compared data with source documents, compile, and sort and verify the

accuracy of data. Examine documents for completeness. Locate and

correct data entry errors. Maintain records, reports, or files.

Operate data entry device. Perform typing or data entry to extended

duration. Use computers to enter, access or retrieve data

Rental Office Clerk 11/03 - 06/04

AAA Mini Storage Bakersfield,

California

Distribute correspondence or mail, Fill out business forms, Greet

customers, guests, visitors. Provide clerical assistance. Use

computer to enter, access or retrieve data, Use oral or written

communication techniques, Use telephone communication techniques Fax

machine.

Clerical Activity Assistant (Temporary)

Richard Prado Senior Center - MAOF

Performed general office duties, including data entry, answering multi-

line phones, photo- copying, filing, fax machine, cashier, collection

and posting Payments.

EDUCATION

Mexican American Opportunity Foundation - Work Experience Program

Bakersfield, California

Draughons Junior College - A.S. Degree in Computer Programming

Memphis, Tennessee

Coahoma Agricultural High School - Graduate

Clarksdale, Mississippi

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