Customer Service Administrative Assistant

Objective: To secure a challenging and responsible position in a company,

using my talents and abilities to the benefit of the company,

while also striving for the opportunity of my own professional

growth.

Skills and Qualifications:

. Apply general business office concepts and practices

. Ability to work cooperatively or independently

. Knowledge of computers and information concepts

. Ability to perform keyboarding activities using computers

. Able to read and interpret computer manuals and program

documentation

. Follow safe office procedures and practices

. Demonstrate positive human relations and leadership skills

. Plan, code, test, and debug programs in the Oracle 10g SQL,

Java and

. Visual Basic programming languages.

. Perform program maintenance, modifications, and advanced

computer programming techniques

. Utilize Office XP applications (VBA) approved and certified

Education, Licenses and Certificates:

Broward College Coconut Creek, FL

Currently Attending Computer Information Programming Science August-

Currently Attending

Atlantic Technical Center Coconut Creek, FL

Certificate of Completion Business Computer Programming August

2008 to June 2009

Lighthouse Academy Pembroke Pines, FL

Certificate of Completion High School Diploma August 2001 to

June 2005

Employment:

The Screen Man Boca Raton, FL

Administrative Assistant/CSR June 2009 employed

(Assisted home, business, and building owners with modifying,

estimating quotes and product information of repairmen of existing

screened in pool enclosures patios and more..)

Summit Lending Corp. Fort Lauderdale, FL

Customer Service February 2009 June 2009

(Assisted home owners with modifying existing loans and

settling outstanding debts.)

Vacation Village Fort Lauderdale, FL

Sales/ Customer Service Rep October 2007 to April 2008

(Reinstated expired vacation packages)

Kelly Services Tamarac, FL

Customer Service Rep October 2005 to August 2006

(Assist seniors and disabled with finding a Medicare Part D plan)

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