Customer Service Manager

Antoinette Brazer

**** *** ******* ** #***

Jacksonville, FL 32257

904-***-**** - Cell

****************@*****.***

Career Objective To secure a challenging position with upward mobility in which my

abilities and experience will be utilized to the fullest potential.

Skills/Abilities

•Answer telephones, route and screen calls

•Greet visitors, respond to inquiries from public

•Interprets and communicates work procedures and company policies to staff

•Prepares, maintains, and submits reports and records, and personnel reports.

•Resolves complaints and answers questions of customers regarding services

•Provide customer service

•Resolve customer or public complaints

•Store, retrieve, and update information in personal records

•Prepare bank deposits

•Maintain records, reports, or files

Computer Experience Excel, Word, and BR.DATA,CPR

Work History

Present Wal-mart 90991-1 San Jose Blvd

Pharmacy Tech Jacksonville, FL

07 Infusion Technologies 3728Philips Hwy Ste. 212

Receptionist \ Intake Jacksonville, FL

06-07 Kmart 5331 Beach Blvd

Customer Service \ Pharmacy Tech. Jacksonville, FL

05-06 Rowe's Supermarket 5940 Beach Blvd

Receiving\ Front End Manager Jacksonville, FL

04-05 Albertson 5940 Beach Blvd

Cashier/Customer Service Jacksonville, FL

02-03 Target 10490 San Jose Blvd.

Cashier/ Guess Service Jacksonville, FL

00-02 Tinseltown Cinemark 4351Southside Blvd

Box Office cashier Jacksonville, FL

Education Englewood High

Strengths Ability to work independently but willing to be a team player.

References Available upon request.

Contact this candidate