Orara Fletcher
Arlington, TX 76014
Work History
Examination Management Services, Inc. October 2005 to
Present
AR Analyst, April 2006 to Present
. Responsible for Full cycle Accounts Receivable.
. Post cash daily including check payments and wire transfers.
. Collect on accounts that are 31 or more days past due. Contact clients
to make sure they received necessary information to process invoice.
. Reconcile accounts by working through misapplied payments or credits
on accounts to clean up any past dues.
. Reconcile monthly invoices.
. Setup customer accounts in Oracle.
. Send weekly report of accounts using Excel.
. Research short payments and invoice disputes.
CSR - Call Center, October 2005 to April 2006
. Experience with automated incoming call dialer.
. 100-150 calls in and outbound daily.
San Diego County - DEH Plan Check Unit February 2003 to
September 2005
Intermediate Clerk
. Schedule construction inspections.
. Receive excellent feedback from clients.
. Maintain confidential office files.
. Answer telephone calls in office setting and reroute as needed.
San Diego County Health Department July 1999 to
February 2003
Student Worker - DEH Director's Office
. Educate public of Food & Housing regulations via mailed packets and
over-the-counter consults.
. Order office supplies via catalogue.
. Answer telephone calls in office setting and reroute as needed.
Education
Tarrant County Community College, Currently pursuing A.A.S. degree in
Nursing
San Diego City College, September 2002 to August 2005 - Biology - Earned 55
units
San Diego State University, June 2000 to September 2002 - Microbiology -
Earned 34 units
Programs Used
Word/Excel/Outlook/Power Point
AS400/Lawson (Current position)
Oracle (Current position)
Casper2000 (Current position)