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Customer Service Representative

Location:
Lancaster, CA, 93535
Posted:
October 15, 2010

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Resume:

Kiesha Vanderhorst

***** ********* ******

Lancaster, CA 93535

Home: 661-***-****

Cell: 408-***-****

Email: *******@*****.***

Dear Sir/Madam,

My name is Kiesha Vanderhorst, and I am interested in interviewing for the

available position. The opportunity to be apart of your team excites me.

The consideration that you and the company have given to evaluate my

application is appreciated. Your company will find my qualifications to be

compatible with the job duties of the position.

My work experience includes 10 years of experience; such as

Reception/Clerical/ Data Entry field, computer skilled in Word, Excel and

PowerPoint. As a Customer Service Representative at E-Z Pass, the

responsibilities were inputting information in the computers about the

customers. Additionally as a Food Service Rep, my responsibility was to the

client's dietary reports for the nursing home. It was very important for me

that my data be accurate at all times.

I am a dedicated employee and exceptional team player. The combination of

my skills, along with my people skills, will enable me to help further

build your business.

Thank you so much for your time. Looking forward to hearing from you!

Sincerely,

Kiesha Vanderhorst

KIESHA C. VANDERHORST

43710 Stanridge Avenue, Lancaster, California 93535

Telephone: 661-***-**** Cell: 408-***-****

Email: *******@*****.***

OBJECTIVE:

To obtain a Clerical/Reception position where my organization skills and

experience will be an asset.

PROFESSIONAL PROFILE:

. Strong skills in MS Word, MS Excel, MS PowerPoint, Lexis-Nexis

. Type 45 wpm

. Strong interpersonal communications skills

. Excellent verbal and written skills

. Responsible for Purchase Orders, organizing files, faxing, delivering

and receiving mail for Antelope Valley College Accounts Payable,

matching, copying, designing organizational methods/files

. Taught customers system for processing their individual E-Z Pass

accounts

. Handled multiple customer complaints regarding accounts for both E-Z

Pass and SpectaGuard Security

. Trained new security guards at SpectaGuard

. Responsible for managing the SpectaGuard office front desk in after

hour periods, including reception, processing accident reports and

other administrative duties

WORK EXPERIENCE:

12/2009 - 9/2010 Antelope Valley College Accounts Payable

. File Clerk Lancaster, CA

8/2003 - 3/2006 Hale & Hearty Soups

. Cashier/Server Manhattan, NY

4/2001 - 11/2002 New York City Parks Department

. Park Attendant Manhattan, NY

9/1998 - 11/2000 Police Athletic League

. Youth Counselor Staten Island, NY

9/1997 - 7/1998 St. Elizabeth's Ann

. Food Service Rep Staten Island, NY

9/1996 - 3/1997 E-Z Pass

. Customer Service Representative Staten Island, NY

6/1993 - 8/1995 SpectaGuard Security

. Security Guard Manhattan, NY

EDUCATION:

Antelope Valley College Lancaster, CA

7/2007-Present

Administrative of Justice Student

Stenotype Academy for Paralegals Manhattan, NY

9/1993-6/1996

Associates Degree

KIESHA C. VANDERHORST

43710 Stanridge Avenue

Lancaster, CA 93535

Home: 661-***-****

Cell: 408-***-****

Email: *******@*****.***

References:

Crystal Mohair Antelope Valley College Accounts Payable

661-***-****

Joseph Charles JK Towing 213-***-****

Juliet Wayman NYC Fabric Design 646-492-

3350



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