Manager Software
Resume:
Carolyn Palmer
White Plains, MD *0695
SUMMARY
Senior level Unix Administrator and SAN specialist. Offer over 20 years of
Solaris System administration and engineering expertise with strengths in
installation, configuration, upgrades and troubleshooting in large,
heterogeneous environments.
AEEC
UNIX/SAN Administrator
March 2010 - present
Top Secret Clearance - 2008 - present
Public Trust Clearance - 2007 - present
. Installation of COTS application software on AIX and Solaris OS
platforms
supporting USCIS Project. Create documentation for installation and
configuration of software in various environments.
Base Technologies July 2007 - March 2010
UNIX/SAN Administrator
Top Secret Clearance - 2008 - present
Public Trust Clearance - 2007 - present
. Setup, configure, administer and maintain Brocade 12k, 24k, 48K and DCX
switches, work with co-workers to upgrade firmware on switches, perform
zoning to allow servers to access storage.
. Installed and tested Fabric Manager and DCFM to monitor and administer
switches.
. Run fiber cables from servers to switches and removed cables when servers
are decommissioned.
. Allocate disk space on Hitachi 9980V,Tagma USP, Tagma USPV
. Storage, assist with Virtualizing AMS Storage behind Tagma Storage, moved
storage between Subsystems using Veritas mirroring.
. Tested several Storage monitoring tools like Storage Essentials, Command
Central and SanScreen.
. Installed agents on servers to gather data based on tools tested.
. Assisted in allocating storage on EMC DMX2500 and DMX3500 using cli while
waiting on ECC to be installed, assisted with installing PowerPath on
Linux Dell Server that access the EMC Storage and Solutions Enabler
. Perform OS tasks like upgraded servers from Solaris 8 to Solaris10, add
Oracle file systems, setup Veritas snaps to be split off, moved to
another host to be backed up and rejoined once the backups were
completed, add space as needed to file systems.
. Also worked on AIX and Linux servers, allocating space and snaps on AIX
servers and installed MQM software on Linux servers.
. Familiar with Shadow Image, Universal Replicator, Device Manager, DCFM,
Storage Navigator
Blackstone Technology June 2005 - July 2007
Senior System Engineer
SECURITY CLEARANCE LAST OBTAINED:
PUBLIC TRUST (2006 - 2007)
SECRET (expired 1999)
. Working as a subcontractor to Accenture on US-VISIT program for DHS.
. Perform UNIX (Solaris/Linux) System Administration support to various
programs:
o Install OS, hardened servers to security guidelines (CIS and
DHS), setup accounts and file system for application
installations, setup Veritas File System/Volume Manager,
Solstice Disk suite, setup and investigated pros/cons with
Zoning on Solaris 10 servers, participated in Veritas cluster
installation.
o Assisted with Microsoft Clustering and DoubleTake (File
Replication).
o Gave technical advice on various UNIX issues pertaining to
securing server and performance issues.
. Administered SAN using EMC(CX-300,CX-500) with Brocade Silkworm 3850
switches, connected SUN servers and Windows servers to SAN, installing
HBA cards, connecting fiber cables, drivers, software (Navisphere,
Powerpath).
. Setup zones using telnet(CLI) and gui, setup luns, raid groups, storage
groups and added hosts on SP's using Navisphere gui.
Hardware supported: Sun V240, V440, V490, V890, E2900, Dell 2850
Brocade switch 3850 and EMC CX300, CX500
Software O.S. - Solaris 8, 9 and 10, Linux AS 4.x and Fedora
Dominion Resources July 2000 - May 2005
Senior Software System Engineer
. Performed wide range of UNIX administration duties such as adding users,
resetting passwords, monitor systems to help pinpoint performance issues,
setup file systems for oracle application, install vendor software and
freeware software (Disksuite, Veritas, MQ Series, GIS, WMIS, samba,
apache).
. Installed operating system on new servers, maintain existing servers.
. Installed patches, hardware (memory, Q-Logic and JNI cards), run cables
to connect servers to SAN (EMC, Hitachi and STK) and internet.
. Attended meetings with vendors and clients on various projects to discuss
server and project requirements.
. Analyzed, detected, diagnosed and resolved problems associated with
server hardware and software.
. Setup new Ethernet based Digi Console Managers to remote manage servers.
. Setup servers for Disaster Recovery Process- in the event one location is
destroyed, application/databases can run in other locations.
. Assisted with server consolidation to help company save money when
servers go off lease.
. Backed-up co-worker on HP-UX servers, setting password, adding users,
installing software and performing backups.
Hardware supported: Sun 450, 420R, 6800, 280R, 240R, 480R, Fujitsu 850 and
650
HP: N Class, Brocade switch, Hitachi, EMC and STK disk array, Digi Scsi
Terminal Server, C-Con 16 port concentrator and Console Manager
Software O.S.: Solaris 8, 9 and 10
HP-UX 11 and 11i
Quantum Resources Nov. 1999 - July 2000
System Administrator
. Contractor for Dominion Resources - Setup a terminal server console,
allowing System Administrators to manage servers remotely in case a
system has crashed to perform diagnostics while allowing graphical access
to the servers in the computer room.
. Added users, set passwords, installed Operating Systems, patches.
. Added servers to SAN(Hitachi and EMC frame) via brocade switches, and set
up zones. Replaced failed drives, added memory, replaced CPU's and GBICs
cards.
. Upgraded several Sun systems from Solaris 2.6 to Solaris 2.7 and 2.8.
. Upgraded Veritas Software, ATM drivers, FORE drivers and freeware.
. Setup 4 HP K580's with Service Guard using HP-UX 10.x with Token Ring and
Ethernet interfaces, installed HP-UX 11.0, patches, bundled software,
configured Atm Interfaces on N class servers with Service Guard and FC60
disk array.
. Wrote several Korn shell scripts to monitor various processes and clean
up file systems, Contractor for Dominion Resources - Setup a terminal
server console as backup, added users, set passwords.
Naval Surface Warfare Center July 1983 - Nov. 1999
System Administrator
. Responsible for maintaining Sun Microsystems (sparc10, sparc20, ultra2,
sunE3000). HP 9000/750, 755, 770 and NCD X-Terminals in a network
environment.
. Daily tasks of backups, adding users, replacing faulty hardware, adding
hardware as needed.
. Provided hardware and software support to users, interfaced with vendor's
technical support personnel.
. Upgraded Sun systems to Solaris 2.6 and 2.7.
. Compiled freeware software, applied patches.
. Upgraded HP to 10.20 O.S.
. Set up networking NFS configuration.
. Set up NIS (Network Information System) for Sun and HP for separate
domains.
. Set up RD10 RAID units using RAID level 5 for user data.
Hardware supported: SUN: sparc10, sparc20, ultra2, E3000 HP: K580, K220, N-
4000-55, HP 9000
Software O.S.: Solaris 2.6, 2.7, and 8, HP-UX 10.20, 11.00
EDUCATION
Va. Union University
Richmond, Va US
Bachelor's Degree - 5/1980
~135 Semester Hours
Major: Math
GPA: 3.2 out of 3.5
Honors: cum laude
Relevant Coursework, Licensures and Certifications:
JOB RELATED TRAINING Local Area Network using Novell 3.11/3.12
Windows NT SERVER 4.0
Introduction to Cisco Routers, Part.1 and II
Data Telecommunications
Career Studies Certificates from J. Sargeant Reynolds:
Introduction to Microsoft Networking
Cisco Internetworking
I have also taken the following 1 week training courses:
. System Administration using SUN O .S. 4.x, Intro to UNIX, Advanced
. Unix, HP-UX 9.X System Administration, HP-UX Network
. Administration, Solaris 2.X System Administration, Windows NT
. Workstation, Korn Shell, TCP/IP Network Administration, Veritas Volume
. Manager, Advanced Veritas Volume Manager and Sun Solaris to AIX
. Certification, HP Service Guard I, HP Service Guard II, Intro. to
Perl,
. Powerbroker Technical Training, F5 Networks BIG-IP and Sun Fire 6800
. System Administration class, Local Area Network using Novell 3.11/3.12
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