Customer Service High School

Samuel R. Hoekstra

** **** ******

Bangor, ME ***01

Residence: 207-***-****

E-mail: *************@*****.***

Online Portfolio: http://www.imediaworks.org/interns/shoekstra

Computer Repair / IT Support / Trouble Shooting / Networking

Customer Service...Collaboration... Teamwork... Results

. Visually creative designer who communicates and interacts effectively

with customers, co-workers, and management.

. Self-motivated, quick learner eager for new professional challenges.

. Detail-oriented project intern who is able to handle multiple tasks and

meet project deadlines.

Technical Summary:

Operating Systems: Mac OS X 10.4.x (Tiger) & 10.5.x (Leopard) and Windows

XP

Hardware: Hard drives, flash drives, scanner, photocopiers, printers, fax

machines, headphones, microphones, speakers, digital cameras, video cameras

and projectors

Internet: Safari 3, Mozilla Firefox 3, Internet Explorer 5-7

Languages: HTML, CSS, Action Script 2.0 and 3.0, Beginning Java Script

Productivity Applications: Microsoft Office 2004: Word, Excel, and

Powerpoint; Apple iWork '08: Keynote, Pages, and Numbers

Video Applications: Apple iMovie HD and Final Cut Pro

Audio Applications: Apple GarageBand and Soundtrack Pro

Imaging Applications: Apple iPhoto, Photoshop, and Illustrator

Web Design Applications: Adobe Creative Suite 3 - Dreamweaver, Fireworks,

Reader, InDesign, and Flash

Employment History:

. Graphic Designer/Intern, MediaWORKS, Training and Development

Corporation, Bangor, ME, September 2007 to August 2008

. Work as a member of a design team creating websites, logos, posters,

brochures, and videos.

. Created a brochure to promote buying, selling, and eating locally

grown/produced food for the White Dog Caf .

. Worked on redesigning the logo for Spruce Run, an organization that

provides services for persons affected by domestic violence.

. Instructed/mentored middle-school students during the third week of the

summer ReBootCamps, a series of six one-week themed camps that focused on

various aspects of graphic design utilizing hardware and software

appropriate to the specific topics covered. Taught participants to use

GarageBand to record and produce their own music during the "Rock Your

World" camp - http://www.rebootcamps.org

. Assisted with designing/developing the "Dream It. Do It." web site,

which was created to market manufacturing occupations nationally for The

Manufacturing Institute - http://www.dreamit-doit.com

Service Clerk, Bud's Shop 'n Save, Newport, ME, August 2003 to August 2006

. Performed a variety of customer service tasks, which included bagging

groceries and transporting them to vehicles for customers as needed.

. Kept store area neat and clean; swept and mopped floors and dusted cash

registers and check-out areas.

. Stocked shelves, making certain that products were correctly displayed;

conducted inventory counts as required.

. Gathered shopping carts from parking area and returned them to interior

of store.

. Shoveled and salted walkways.

Education:

. New England School of Communications, Bangor. ME, Enrolled in Bachelor's

Degree in Audio Engineering program as a part-time student started and

withdrew in September 2008.

. University of Maine at Augusta, Newport, ME ITVsite, Basic Algebra and

Understanding Music, Fall 2005

. Nokomis Regional High School, Newport, ME, High School Diploma, Graduated

with Honors, 2005

Extracurricular Activities:

. Nokomis High School, Newport, ME, 2001 to 2005

French Club, Latin Club, Jazz Band, Jazz Combo, Jazz Ensemble, Pep Band,

Concert Band, Symphonic Band, Marching Band

. Life Scout, Boy Scouts of America, Corinna, ME, 1995-2005

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