Customer Service Administrative Assistant

CPC A

Sarah L. Moe,

*** *********** ** ***** *******, MA 018**-***-*** 1676 *********@*****.***

Objective

Certified healthcare professional with administrative and customer service background seeking a challenging position in a

medical setting which will allow me to further utilize my skills as well as develop new skills and knowledge.

Skills Summary

Impeccable Schedulin Medical

Customer Service g Terminology

skills Medical Problem Solving

Computer Billing skills

Savvy Certified Great Interpersonal

General Office Professional skills

Skills Coder A HIPAA Compliant

Professional Experience

Medical healthcare solutions

Medical Billing Externship for 180 hours

Verified skills learned from Health Claims Program

Worked directly under Senior Billing Manager

Assisted with data entry, appeals, pulling medical records and calling on unpaid claims

Employment History

ITV direct administrative assistant to vp of customer service

july 2006 – march 2009

drmc llc (formerly itv direct)

administrative assistant to vp of customer service

march 2009 – january 2010

Responsible for the answering of customers queries, complaints and problems

Handled all official company correspondence

Served as a liaison with other departments in resolution of administrative issues

Provided secretarial support as needed for multiple supervisors

Established, maintained and updated files, databases, records and other documents

Scheduled and coordinated meetings, interviews and appointments

Education

The salter school tewksbury, ma

Certified Health Claims Specialist Certificate Program, 2010

Medical Coding, Billing, Transcription, and Office Procedures

Certifications

Certified Professional Coder – Apprentice with AAPC, 2010

CPC A

Sarah L. Moe,

115 Candlestick Rd North Andover, MA 018**-***-*** 1676 *********@*****.***

Contact this candidate