COLLEEN SMITH
Orlando, Florida 32801
321-***-**** ***********@***.***
SUMMARY
Results-oriented Sales Professional with 10+ years' experience in sales,
marketing, special events, and business operations. Million dollar quota,
clients ranging from Fortune 500 to medium business. Ranked in Top 10% of
sales team. Well-developed verbal / written communication skills with
ability to balance multiple tasks independently or with teams. Exceptional
problem solving and organizational skills.
Key Strengths
Contract Negotiation Strategic Planning Business Analysis
Customer Needs Assessment Market Research Training &
Development
Key Account Management Relationship Project Management
Building
PROFESSIONAL EXPERIENCE
MONSTER.COM, Orlando, Florida and Dallas, Texas
Major Account Manager
(Laid Off Due to Economic Constraints)
2006-2009
. Increased sales for Monster by winning Mattress Giants business over
competitor which resulted in over $100,000 in annual sales.
. Participated and managed interlocal agreement between 18 cities in the
Dallas/Fort Worth area by again winning business over competitor which
resulted in over $200,000 in annual sales.
. Developed and built loyal customer relationships in assigned territory
through networking functions, presentations and maintaining an open line
of communication with HR Vice Presidents, Directors and Executives while
attaining a minimum of 100% for an assigned revenue goal.
. Interpreted customer's needs and offered expertise and solutions to
effectively negotiate and sell into Fortune 500 accounts, Cities,
Counties, Universities and Colleges.
IMPRIMIS / ON-BOARD COMMUNICATIONS, INC., Dallas, Texas
Account Manager
(Contract Assignment)
2005-2006
. Successfully sold GPS units to companies by setting up demos and site
visits that strengthened the maximization of revenue by 8%.
. Built relationships with current customers by initiating a system of
follow up calls and appointments to impact future profits.
. Analyzed weekly business results and recommended strategies to increase
sales.
. Trained fleet managers using WebEx to establish a clear visibility of how
employees affect productivity, savings, and driver behaviors.
ROLLINS COLLEGE, Winter Park, Florida
Office Administrator
2002-2005
. Served as first point of contact for professors by answering questions,
solving problems and preparing educational documents which allowed them
more time to focus on teaching.
. Scheduled and monitored Director of Student Services calendar.
. Created system that organized all documents for payments and
reimbursements.
. Provided support in creating a more efficient method for processing and
tracking new applications.
DILLARD'S DEPT. STORES INC., Orlando, Florida
Clinique Business Manager
2000-2002
. Exceeded and increased daily sale goals for Clinique counter by
recruiting, selecting and training top performers for sales positions
resulting in over $800,000 in annual sales.
. Facilitated and managed special events and promotions to heighten
customer knowledge of products and services.
. Supervised the orientation and development of all consultants to insure
highest levels of customer service, resulting in increased productivity.
. Implemented new interactive training program for new employees by
shadowing and role-playing with senior level consultants.
HARWARD TECHNICAL ENTERPRISE, Lake Mary, Florida
Account Executive
1998-2000
. Marketed and sold enterprise-wide software and service solutions that
excelled in helping municipalities, government agencies, and utilities
connect their departments, staff, citizens and businesses with critical
information and services.
. Worked closely with Engineers to ensure timely delivery of appropriate
products to customers.
. Teamed with Marketing and Business Development to identify and obtain
customers.
. Solicited and incorporated input from customers to help the Marketing
Department with numerous projects.
ENTERPRISE CAR RENTAL, Orlando, Florida
Account Executive (1996 -1997)
Assistant Manager (1995 -1996)
1995-1997
. Ranked #1 in referrals and lead generation for team of over 250
associates.
. Selected as leader in new sales branch opening to meet market demands.
. Developed partnerships with financial institutions that increased sales
and profits.
. Participated in the Management Trainee Program, which resulted in a
promotion to Assistant Manager.
EDUCATION
Bachelor of Arts, Psychology
Rollins College, Winter Park, Florida
Associate of Arts, Liberal Arts in Social Science
State University of New York at Morrisville, New York
LinkedIn Profile:
http://www.linkedin.com/in/colleensmith72