HECTOR SANTIAGO
*************@*****.***
Residence: 773-***-****
Chicago, IL. 60618
Cell: 773-***-****
ELECTRICAL MAINTENANCE SUPPORT
Customer Care ? Problem Solving ? Troubleshooting
Personable with innate relationship-building qualities. Self
motivated, energetic. Efficient; organized; with strong analytical
skills and attention to detail. Comfortable multi-tasking. Able to
assess clients needs and provide products/services to meet those
needs. Interface efficiently with diverse populations of clients and
all levels of company personnel. Excellent skills:
Basic Residential Wiring Electrical
Installation Customer Support
Inventory
Purchasing Electrical Troubleshooting
Facilities Maintenance Construction
Scheduling
Computer Skills: Microsoft Office Word, 40 WPM.
EXPERIENCE
Bohlen Electric
Chicago, IL Electrical Maintenance Support
04/2006-Present
> Residential electrical maintenance.
> Assisted in ensuring clients orders are processed timely and
accurately.
> Answer inquiries from clients entering the job site.
> Build good rapport with clients to ensure their commitment to
provided services.
> Kept inventory of tools and new purchases.
Salvation Army
Waukegan, IL
Warehouse Worker
01/2002-11/2004
> Supported team by filling in various positions throughout the
organization.
> Loaded and unloaded trucks.
> Worked on the assembly line.
> Ensured electronic items worked properly and safe.
Iron Mountain
Hanover
Park, IL
Order Picker
03/1999-
11/2001
Retrieved documents.
Identified documents.
Prepared documents for shipping.
MILITARY SERVICE
US Navy
NAS Oceania, VA
Line Division/ Plane Captain E-3
12/1989-07/1992
> Pre-inspection of aircraft A-6 Intruder.
> Performed start up of aircraft before launching process.
> Directed aircraft to flight area resulting in take-off.
> Retrieved aircraft upon landing and taxing to parking site.
> Preventive and Post maintenance.
EDUCATION
Coyne American Institute
Chicago, IL Electrical
Maintenance
2005[pic]