Customer Service Manager

SABREEN GAMBLE

**** ************* ** • • ***********@*****.*** •

Houston, TX 77066 832-***-****

QUALIFICATIONS SUMMARY

Technical support professional experienced working in fast paced environments demanding strong

organizational, technical and interpersonal skills. Trustworthy, ethical and discreet, committed to

superior customer service. Confident and poised in regards to the interaction with individuals of all

levels. Detail-oriented, resourceful and can mult-task effectively. Capabilities included:

Install network cabling from the IT closets to the workstations.

Terminate Fiber Optic cable and Cat5e/ 6 UTP.

Effectively work with multiple software applications such as MS Office Pro., etc.

Assemble charts for new clients, including securing needed records and documents.

Filing, Xeroxing, and scanning documents.

PROFESSIONAL EXPERIENCE

Installer Technician Melton Electric, Inc- Houston, Texas 77092 2005 to 2010

• Installing/ configuring/ troubleshooting network infrastructures for various clients.

• Installation of security equipment- cameras, card readers, and electronic door locks, etc.

• Identify project needs from reading blue prints/ client contact.

Hilliams I.G., LLC- Houston, Texas 77268

Asst. Office Manager 2000 to 2005

• Administrative duties/ Office support functions.

• Scheduling Appointments/ Data entry.

• Assist office manager with acquisition procedures.

Education

Houston Comm. College -2012 Assoc. AS –Real Estate

Dept. of Labor- JATC -2008 3 yr. Apprenticeship -Teledata

COMP/TIA -2004 A+/ Network+ Certified Tech.

Art Institute of Houston -1998 Graphic Design and Printing

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