Customer Service Manager

Name: Angela Macias

Address: *** ********* *** #*

Elgin, Il. 60120

Cell phone: 224-***-****

Skills Abilities

Organization/Management:

-Able to conduct myself in a professional,polite, fair and consisted manner.

-Able to effectively handle multiple projects and deadlines.

-Able to handle stressful and pressured situations.

-Really good eye for detail, and in the past has caught critical mistakes before they happened.

-I also know how to use Microsoft office and have computer skills and telephone skills.

-Working with people is my profession and I am good at it.

Customer Relations:

-Great organizational, prioritization and time management.

-Great customer service skills.

-Able to assist customers or Co-Workers when asked for help.

Communication:

-Great Orally and written communication skills.

-Easy to talk to whenever needed to complete a task.

-Able to communicate with supervisors and ask for assistance if feeling overwhelmed.

-I am bi-lingual I know how to read and write and speak spanish and english perfectly.

Education:

South Elgin High School

South Elgin

Started: Aug. 2006

Finished: May 2009

Work History:

TOMMYS BOUTIQUE

RETAIL MANAGER

STARTED 03/2010 AND CURRENTLY WORKING

INFINITE DEBT RELIEF

TELEMARKETER

158 E CHICAGO ST.

ELGIN, IL 60120

05/ 2010 06/2010

HOFFER PLASTICS

500 N COLLINS

SOUTH ELGIN, IL 60177

06/2010 PRESENT

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