Manager High School

Bruce Rojas

*** *. ****** *** **********@*******.*** Manager/Trainer/Educato

Fullerton, CA 92833 r

Cell: 714-***-**** Bilingual

English/Spanish

Education and Training

California State University Fullerton - Fullerton, CA 08/04 to 01/10

M.A. Sociology

California State University Fullerton - Fullerton, CA 08/02 to 06/04

B.A. Sociology

Fullerton College - Fullerton, CA 08/99 to 06/02

A.A. Liberal Studies

Professional Experience

Regal Entertainment Group - La Habra, CA 01/99 to Present

Associate/Promotions Manager- 05/10 to present, Associate Manager- 12/07 to

05/10, Booth Certification Program Manager- 06/02 to 12/07,

Projection/Concession/Box Office Manger- 11/99 to 06/02,

Floor Staff- 01/99 to 11/99

Promoted to manager position to recruit, train and supervise 25+ customer

service reps and cashiers. Foster an environment in which guests enjoy high

levels of service and employees are motivated to deliver top performance.

Manage front-end operations to ensure friendly and efficient transactions

at checkout. Selected Contributions:

As district BCP(Booth Certification Program) Trainer traveled to various

locations to administer training sessions and certification testing in

projection.

As concession manager in charge of ordering stock, keeping track of

inventory and motivating staff to increase average sales though various

techniques such as combo contests and team contests. Control shortages

though proper training and retraining of staff.

As promotions coordinator, used networking skills to make contacts

throughout the community to organize, and promote a Health and Wellness

fair at Regal La Habra 16 with in lobby Karate demonstrations as well as

off site events such as a movie night at a local dojo for the release of

The Karate Kid.

Publish a training and news pamphlet for the theater on a bi-weekly basis

using Microsoft Publisher.

Orange County Department of Education - Costa Mesa, CA 12/07 to 09/09

Alternative Education Substitute Teacher, 12/07 to 09/09

Worked at various schools in Orange County as a day-to-day and long term

Substitute Teacher

Selected Contributions:

Utilized bilingual Spanish skills to interpret for administrators in

conferences and with phone calls.

Construct and individual learning plan for each student to ensure all

credits needed are completed before going back to district school or

graduation.

Audited student folders to ensure all paperwork in complete and in order.

California State University Fullerton - Fullerton, CA 08/06 to 08/07

Student Mentor (Mentoring Program for Student Success), 08/06 to 08/07

Visited local Jr. High and High Schools in the Orange County area to give

presentations on various topics such as: goal planning, higher education

options, looking for a job, interview skills and many other topics.

Selected Contributions:

Provided numerous students with guidance in how to get into college and

what to expect when you get there.

Helped in organizing field trips to California State University Fullerton

for local high school and Jr. high students

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