Customer Service Sales
Resume:
Shane Thompson
*** ***** ****** ****** ************, Texas 757**-***-*** 7199 ************@*****.***
Summary of Qualifications
Enthusiastic, reliable and dedicated business professional with over six years of business management,
operations, business development, account management, outside sales/marketing and customer service
experience. Natural leader, self motivated to initiate challenging tasks and acquire new skills as evidenced
by founding and managing All Clear Land Services. Outstanding interpersonal communication and
organizational skills. Experienced problem solver and decision maker, working effectively under pressure
and readily adapting to change. Team player with a strong desire to enhance and apply existing skill set
and develop additional skills to effectively transition into a career with a progressive organization.
Professional Experience
ALL CLEAR LAND SERVICES Jacksonville, Texas
BUSINESS DEVELOPER & OWNER, 2006 – 2010
Provided land clearing services to a multitude of clients.
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Managed and performed all aspects of starting own business from initial planning to completion.
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Maintained all aspects of business operations including payroll, accounts payable and receivable,
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purchasing and inventory control.
Developed detailed competitive bids for prospective clients.
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Responsible for delivering marketing presentations to small and large groups.
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Designed creative and effective company website and advertisements to increase company revenue.
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Over five years experience in operating and supervising heavy equipment to achieve client specific needs
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while maintaining high safety standards.
Maintained existing client base through building of strong customer rapport, focusing on exceeding
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customer expectations.
TELEPHONE DIRECTORIES OF TEXAS –Jacksonville, Texas
SALES REPRESENTATIVE, 2005 – 2006
Represented over 200 businesses within assigned territory, meeting or exceeding sales quotas monthly.
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Increased client base by generating new accounts through a combination of lead follow up, cold calling
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and direct marketing efforts.
Collaborated with clients and graphic design team to produce original advertisements.
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Responsible for collecting payment on all accounts.
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Shane Thompson
TRANSWESTERN PUBLISHING/YELLOW BOOK– Tyler, TX
ACCOUNT MANAGER, 2004 – 2005
Managed over 150 client accounts meeting a variety of marketing needs.
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Successfully developed marketing strategy and participated in networking functions to promote the
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company.
Reported sale projections weekly to Executives to maintain territory goals.
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Won numerous awards for sales production and customer service satisfaction.
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Education
TEXAS TECH UNIVERSITY Lubbock, Texas
Bachelor of Science, August 2003
Major in Restaurant, Hotel and Institutional Management
Dean’s List
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Adult Mentor Program
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Computer Skills
Windows, Microsoft Office Applications (PowerPoint, Word, Excel, Outlook), Quicken Professional
722 South Bolton Street Jacksonville, Texas 757**-***-*** 7199 ************@*****.***
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