ENID L. COSTANZO
xxxxxxxxxxx xxxxx, TX **xxx (***) xxx-xxxx
xxxxxx@xxxx.com_____________________________________________________________
_______________
EXPERIENCE:
EXHIBITCRAFT, INC., Wayne, NJ
2009- 2010 Project Manager
. Centralized contact point for clients and manufacturers to
establish timetables for production of hardware and graphics for
trade shows and exhibits
. Partnered with sales, creative and production departments to
successfully complete projects within required deadlines
. Created sales and purchase orders necessary to process work and
assist in coordination of ship dates and logistics
. Inspected end products in house to ensure they meet client and show
specifications
. Procured promotional products through ASI 's ESP system using
domestic sources on behalf of our customers
. Assisted sales and production in the identification and resolution
of post production issues; implementing corrective actions as
required
. Completed invoicing of projects to ensure appropriate billing of
clients
. Administrative duties include; filing, faxing, inventory and
ordering of domestic supplies, creation of labels, client
spreadsheets, reporting as needed and assisting with collections of
open A/R balances
DESIGN DISPLAY GROUP, INC., Carlstadt, NJ
2004 - 2009 Project Assistant
. First line support on multiple levels including, Project Management,
Purchasing, Production and Accounting for an award winning point-of-
purchase display corporation
. Post-production coordinator working across organizational lines to
ensure the effective and timely delivery and installation of displays
created for Benjamin Moore and Company
. Maintained daily, weekly and monthly production and inventory reports
for internal as well as external customers involving entry of complex
and detailed information
. Responsible for synchronization of equipment maintenance and
perpetuation of project management job and vendor catalogue libraries.
. Created requisitions, prepared bids and executed purchase orders for
the warehouse and project management teams in compliance with
established department procedures
. Renegotiated pricing on materials, parts and services to assist in
cost saving and process improvement
. Analyzed financial discrepancies relating to purchases and provided
appropriate solutions to supplier and accounting department
ENID L. COSTANZO Page 2
OSG BILLING SERVICES, Englewood, NJ
2003 - 2004 Project Coordinator
. Project lead interacting with software partners and clients, to
implement the development of customer invoices in telecommunications
and other vertical markets
. Conducted project kick-off calls and facilitated customer meetings,
acting as a liaison between sales, technical and programming
development staff
. Produced cost estimates, scopes of work, project plan documenting and
reporting on progress of work
. Responsible for overseeing all phases of test and first production of
invoices
NEXTEL COMMUNICATIONS, INC., Rutherford, NJ
1995 - 2002 Knowledge Resource Specialist (2000-2002)
. Project leader providing policy, procedure and system documentation to
support Corporate Care, Nextel's largest and most profitable customer
base via a new intranet website
. Authored marketing content, including specialized projects and
presentations; documenting internal procedures, business processes and
customer specific information
. Subject matter expert chosen to re-write portions of company process
documentation to improve content and usability and ensure compliancy
with existing Corporate Care and contractual standards
. Recognized by National Headquarters for developing Competitive
Intelligence Information pages used on multiple levels throughout the
corporation
Research Analyst - Analog Services (1995-2000)
. Senior member and backbone of department for retaining customer
relationships and growing the business through resolution of highly
complex and pre-legal issues
. Conducted investigations to successfully negotiate politically
sensitive issues involving multi levels of management, deadlines for
delivery and acquisition disputes on behalf of Chief Executive
Officers and Senior Nextel Officials
. Assisted in the collection of thousands of dollars in delinquent debt
on behalf of corporation while resolving intricate issues, retaining
high level clientele and avoiding litigation
. Winner of the 1998 Nextel Communications CIRCLE OF EXCELLENCE AWARD,
an elite employee recognition program dedicated to rewarding those who
have contributed in an exemplary manner to the company's success
. Principal liaison providing submission of deposition for ongoing
litigation to the legal department