Customer Service Medical Assistant

**** ******** ***** ******* *. Muriel

Bakersfield, CA

93306

C: 208-***-****

feliciamuriel@gmail

.com

Objectiv To use my excellent administration and communication skills to

e better your company and myself.

Experien Aug. 2008 to Sept. 2010 The Post Register Newspaper

ce Idaho Falls, ID

Features Writer, Community News, Obituaries, Front Desk

Received promotion to writer within 3 months of hire

Structured and wrote for 3 features sections

Effectively handled cash, managed obituaries and obit billing, and

requests from subscribers

Nov. 2007 to Oct. 2010 Riverbend Communications

Idaho Falls, ID

On-air Disc Jockey - KFTZ, 103.3 FM

Held several positions including: midday DJ, host of Club 103 and

weekend DJ

Voice tracked 30 hours of programming each week.

Used social networking outlets daily to keep in touch with

listeners, co-workers

Nov. 2007 to Aug. 2008 Livingston Chiropractic

Idaho Falls, ID

Receptionist and medical assistant

Front-office customer service

Cash handling, appointment scheduling, medical billing

Handled private patient information sensitively

May 2007 to Nov. 2007 Intelligent Employment Solutions,

LLC Idaho Falls, ID

Recruiting and Placement Specialist

Hired, interviewed and screen more than 100 employees weekly for

local clients

Maintained professional office structure and directed 2 full-time

assistants.

Trained in Idaho labor laws, some cold calling and sales

June 2005 to Feb. 2007 Bidz.com, Inc.

Culver City, Calif.

Investor Relations, CS Supervisor, Personal Assistant, Fraud

Dept. Supervisor

Promoted repeatedly within 2 yrs, worked closely with executive

staff on multiple projects

Coordinated on-site shareholder meetings and aided in company's

initial public offering

Hired and trained call center staff, managed escalated calls,

liaison for wealthy customers

Educatio 2001 to 2004 California Polytechnic State University

n San Luis Obispo, Calif.

Journalism Major - Concentration in Broadcast Journalism

Other

experien 2002 to 2004 California Polytechnic State

ce University San Luis Obispo, Calif.

Air Staff Instructor and Disc Jockey - KCPR 91.3FM, Cal Poly Radio

Interviewed over 150 applicants quarterly, trained incoming DJs,

developed curriculum based on FCC regulations and school policy.

Scheduled over 42 hrs of programming between 1 a.m. and 7 a.m.

each quarter. Personally programmed and maintained over 80 hours

of airtime each quarter.

References, letters of recommendation, story clippings and work

history contacts available upon request.

Contact this candidate