Alexandra Chastain
*** ********** *** ? Brooklyn, WI 53521 ? 608-***-**** ?
********@*****.***
Summary of Qualifications
. Able to adapt to new tasks and changing environments
. Able to respond to emergency situations and remain calm under pressure
. Positive attitude; professional and courteous
. Able to work with little to no supervision
. Bilingual English/Portuguese
Relevant Skills
. Proficient in Microsoft Office software
. Extensive office experience including reception, scheduling, and other
clerical responsibilities
. Customer-oriented; able to diffuse conflict and present a professional
company image
. Excellent interpersonal skills; able to work with people from diverse
backgrounds
. Technical writing experience
. Able to effectively prioritize and multitask
. Detail-oriented, excellent organizational skills
Employment History
Audiovisual Assistant Apr 2001 - Apr 2006
UW-Madison - Health Sciences Learning Center, Madison, WI
. Responded to questions and handled requests from individuals using
audiovisual equipment
. Performed scheduling for equipment, troubleshooting equipment, data
entry, filing, etc.
. Equipment delivery and retrieval to and from appropriate departments
Programmer Oct 1999 - Jan 2001
Infoway, Sao Paulo, Brazil
. Computer programming in various computer languages, depending on the
project
. Performed troubleshooting on software; conducted system analysis to
identify sources of problems and solutions
. Wrote user manuals for software programs
Education & Training
Certificate, SUCCESS Program, YWCA of Madison, WI
32-hour employability series covering Communication Skills, Work Ethic,
Conflict Resolution, and Team Building.
Certificate, Internet Developer, Madison Area Technical College, WI
Continuing Education, International Business coursework, UW - Madison, WI
B.A., Business Management, Mackenzie University, Brazil
References for Alexandra chastain
Badia Rahman
Former Supervisor - UW-Madison
Michael Killips, Manager, Classroom and AV Services
Former Supervisor - UW-Madison
Kristen Petroshius
Instructor - SUCCESS Program, YWCA
Barbara Vedder
Former Client