Insurance Agent Customer Service

Harvey Brown, Jr.

Mobile Phone: 626-***-****

Secondary Phone: 661-***-****

E-mail: ********@*******.***

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OBJECTIVE

I am seeking a position with a fast-paced company that can utilize my

skills and provide me with a rewarding position.

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WORK EXPERIENCE

Field Services Administrator October 2010 -

Present

LC&D l Glendale, CA

I provide administrative support, booking travel accommodations for the

regularly traveling field techs in the department. I also provide full

preparation for techs before each job. Track payment of field visits,

create RMAs for the needed supplies, maintain all tech tools, etc. I also

run reports for the Project Managers and technicians on a daily basis.

Additional responsibilities include ensuring all field visits and perfectly

planned for with all administrative details in place. To ensure the field

stock inventory is kept up and that all incoming calls/messages are handled

promptly.

Shipping/Receiving February 2009 - October 2010

Volt / LC&D Glendale, CA

I held a position in the Shipping/Receiving department as a temporary

assignment through an agency. Primary responsibility of this position is

properly protecting, packing and shipping several hundred-thousand dollars

in high end lighting control systems on a weekly basis. These shipments

must be properly packaged to avoid damage during shipment.

Additional responsibilities include order tracking, customer

inquiries/service and taking care of will-call pick-ups.

I regularly shipped UPS and FedEx using their respective software programs.

The nature of this position demanded that I think and react quickly, make

sound decisions, multi-task regularly and consistently and provide

excellent service to the customers.

Insurance Agent (Independent) November 2006 - August 2008

Saleen Insurance Agency Altadena, CA

I was a self-employed insurance agent running my own office and servicing

my clients. I was responsible for all administrative tasks associated with

running the office. I supplied my clients with consultation, quotation,

sales and service of several types of insurance including auto, home and

property/casualty.

Insurance Agent December 2005 - November 2006

Planet Insurance Pasadena, CA

Duties included personal lead generation, qualifying prospective clients,

customer service, consulting clients on different types of insurance, in-

bound and out-bound calling.

Forklift Operator April 2005 - August 2005

Volt West Covina, CA

I operated various forklifts, knuckle booms, scissor lifts, as well as

other types of equipment. I also operated various other pieces of machinery

including a CNC machine and Metal Inert Gas (MIG) welding machine.

Forklift/Cherry Picker Operator October 2004 - March 2005

Select Personnel Sylmar, CA

Job Duties included pulling material, filling orders, inventory of all

merchandise at the facility, inspecting for damages, quality control,

record keeping, stocking and organizing merchandise.

In-Home Care Provider September 2003 - January 2004

State of California

I was responsible for providing quality living assistance to health-care

recipients. My job duties ranged from running errands, to making

appointments (doctor, specialists, etc.) to transporting clients.

Trainee - Construction & Repair November 1999 - August 2000

M.A.S.H. Pasadena, CA

I participated in a training program in home construction, maintenance and

repair. I was part of a team that made general repairs on homes for the

elderly and disabled. I became skilled in interior and exterior painting,

installation of doors and windows, etc. I also assisted in the office doing

data entry, filing, answering telephones and other administrative tasks.

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SKILLS

Skilled in Microsoft Office (Word, Excel, Outlook, PowerPoint)

Experience in PC computer hardware and software installation and networking

Operator - Forklift, scissor lift, cherry picker, knuckle boom

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REFERENCES

Available upon request.

Contact this candidate