Project Manager Management
Resume:
BRIAN ERIC ARNOLD
Stafford, VA 22554
*****.*.******@**.****.***
Professional Summary:
A Subject Matter Expert (SME) with over ten (10) military years in Network
and Systems Engineering with demonstrated cutting edge skills in the
development and deployment of Intelligence and Security Command (INSCOM)
Global Rapid Response Information Package (GRRIP) kit; for use in worldwide
missions, of various intelligence community customers. Experienced
effective communicator with developed presentations using Microsoft
PowerPoint; lectured and informed senior directors and chief executives of
the system operations performed; Proven ability to work effectively as a
leader or team member with no supervision.
SECURITY CLEARANCE:
Top Secret- Sensitive Compartmented Information (SCI) clearance with
counter intelligence (CI) polygraph
HARDWARE SOFTWARE SOFT SKILLS
CISCO Routers/Switches Windows 2003 Server TCP/IP
Fiber Optic Terminations Active Directory
DHCP
Cryptographic equipment Windows Vista, XP, 2000
DNS
Coaxial Cable Terminations UNIX SSH
Microsoft
Applications
Education and Certifications:
Information Assurance Officer Certification (Sep 2008)
Security + (2009)
33 credit hours towards an A.A.S Information Systems Technology, Northern
Virginia Community College
Professional Experience:
June 2008 - Present. U. S. Army Information Technology Project Manager,
OGN3A, DIA, Washington, D.C.
Directs, plans and organizes IT projects on behalf of the Office of the
North East Regional IT services.
Plans and oversee monthly relocation projects for over 200 personnel, IT
assets and peripherals totaling
$ 750,000.00 dollars.
Manages and maintains budget cost information to ensure that leadership and
customer stakeholders are
provided accurate cost estimates for planned projects.
Manages and controls project execution.
Tracks, schedules, control and monitor all facets of projects to ensure on
time scheduling and completion of projects.
May 2006- May 2008. U.S. Army Communications Security Technician, NETCOM
G6, Fort Gordon, GA.
Accountable for the issue of secure material for encryption, decryption,
network, and telecom devices.
Secured voice and data by using various encryption devices.
Researched and resolved client issues, technical support, and requests
ranging in different scopes and complexities.
Performed formal and informal client training sessions on technical
support.
Maintained accurate records for hand receipt holders without incident or
compromise.
October 2004 - May 2008. U. S. Army Senior Information Systems Technician,
NETCOM G6, Fort Gordon, GA.
Opened, created and modified email accounts through REMEDY Action Request
System (ARS).
Analyzed and evaluated inquiry/problem reports that results in
recommendations to reduce helpdesk call rates.
Overseen follow-ups with customers to ensure that customer inquiries are
resolved within the contracted or agreed upon time frame.
Managed message distribution to include HTML browser and Virtual Circuit
Protocol connection to Automated Message Handling System (AMHS).
Lead a team of ten technicians providing tactical and strategic information
support involving NETCOM assets and Soldiers for telecommunications
missions.
May 2003 - May 2004. US Army Visual Information Equipment Operator, 4th
Inf Div G-6, Fort Hood, TX.
Operated and performed unit and higher levels of maintenance on television
receivers, monitors and cameras.
Operated and performed unit and higher levels of maintenance on studio
accessories consisting of computer
controlled video switches and audio mixers.
Provided technical guidance on complex operations and maintenance.
Adjusted and maintained TV equipment to prescribed standards.
Operated and maintained Video Teleconferencing equipment.
February 2002 - April 2003. U. S. Army Mail and Reproduction Specialist,
4th Inf Div G-6, Fort Hood, TX.
Sorted incoming mail for distribution and dispatches outgoing mail.
Sorted mail according to type and destination.
July 1999 - March 2001. U.S. Army Information Systems Operator- Analyst,
Yongsan, Korea.
Installed, operated, and performed unit maintenance on multi-
functional/multi-user information processing systems.
Performed input/output data control and bulk data storage operations.
Transferred data between information processing equipment and systems.
Troubleshot automation equipment and systems to the degree required for
isolation of malfunctions to specific
Information Technology Schools and Military Training:
Project Management Processes Using EPM Course (Jun 2009)
Effective Workplace Writing Course (Feb 2009)
Project Management Fundamentals Course (Oct 2008)
Cisco Systems Networking Academy CCNA Semesters 1-4 (Jun 2006)
US Army Information Systems Analyst Basic Noncommissioned Officers Course
(Jun 2006)
Local COMSEC Management Software Course (Aug 2007)
Standardized COMSEC Custodian Course (Jun 2007)
US Army Warrior Leader Course (May 2002)
US Information Systems Analyst Advanced Individual Training (Mar 2005)
Action Officer Development Course (Jul 2006)
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