Human Resources Manager

Ken Nguyen

**** ***** ***. *******, ** ***** 510-***-**** email:

***.*****@*****.***

A hands-on HR professional and a trusted adviser to the organization.

Proven accomplishments in developing and leading HR initiatives to add

values to the organization, improve workforce performance, and deliver

results to meet business goals.

EDUCATION & M.A - Organizational Management

CERTIFICATION: B.S - Human Resources Management

Certified ISO 9001:2000 Internal Auditor

Pro Bono HR Consultant, Taproot Foundation. SF, CA

Sep. 10 - Present

. Partner with 4 other HR Consultants to develop strategic staff

development projects for Larkin Street Youth Services in San Francisco.

Human Resources Contractor, Freeslate. Sunnyvale, CA

Feb. 10 - Jul. 10

Freeslate divested from Symyx Technologies as result of management buy-out.

Freeslate provides research innovation & automation to enable step-change

gains within R&D labs.

. Successfully accomplished the followings during the 6-month contract

period:

o Hired 87 employees from Symyx including 15 staff in the East Coast. Set

up payroll service and put in place all benefit plans immediately

following the divestiture.

o Set up subsidiaries in 3 European countries included hiring 5 EU

employees, set up payroll service, benefit and pension plans as mandated

by local regulations.

o Conducted HR due diligence when Freeslate acquires a small business unit

of Johnson & Johnson and then integrated this unit into the organization.

o Put in place HR infrastructure: set up an HRIS, created an employee

handbook, policies and processes.

Manager Human Resources, OptiSolar. Hayward, CA Jan. 08

- Jan. 10

OptiSolar was a fast-paced start-up R&D, developer and manufacturer of

solar panels. The company was eventually being acquired and led to closure

in December of 2009.

. Supported the organization growth as the company tripled its size to 600+

employees by the end of 2008.

. Managed staff of 4 and HR programs to support a 24/7 growing workforce

included employee relocation program, conduct new employee orientation,

onboarding, establish policies and procedures, and provide guidance to

employees at all levels regarding employee relations and employment

practices.

. Partnered with management to roll out performance management plan SMART

goals & objectives. Trained 400+ employees in 1 month on this plan and

effectively managed its full process to conduct focal review.

. Analyzed and reclassified companywide jobs (excluded executives) to

establish appropriate classifications, levels and compensation structure.

. Consulted employees on change management as the company was going through

growth and reorganization.

Manager Human Resources, Bentek Corp. San Jose, CA

Oct. 04 - Jan. 08

Bentek is a turnkey, electronic/electrical engineering and manufacturing

service and solutions provider.

. Translated business goals into HR initiatives: developed an incentive

plan to motivate and reward employees to improve products quality and on-

time-delivery yield from low 80% to mid 90% (goal: 97%).

. Developed a retention plan to reduce unplanned attrition from 18% annual

to no more than 10%. This program also provided employees with career

development.

. Created company first compensation plan to establish internal equity and

to stay competitive in the job market.

. Managed employee benefit plans administration and compliance.

Responsible for annual plans selection and renewal.

. Managed staffing and recruitment service from hiring production workers

to director level positions.

. Conducted in-house trainings on Sexual Harassment Prevention and Managing

Within the Law to create a respectful and healthy work environment.

. Experience with investigating and settling employment claims.

Successfully represented the company with EDD, DOL, and DFEH.

. Conducted quarterly in-house ISO audit to ensure and maintain processes

compliance that affect products quality.

Human Resources Contractor, Marin General Hospital. San Rafael, CA

Apr. 04 - Oct. 04

. The hospital prepared for its first audit by JCAHO (Joined Commission on

Accreditation of Health Care Organizations). Successfully reviewed and

updated HR policies, practices, and training records to ensure compliance

and made appropriate recommendations. The hospital passed the audit and

got certified.

Contract Recruiter, CDS Engineering. Fremont, CA

Jul. 02 - Oct. 03

CDS is a contract manufacturing company serving high-tech equipment

industries. As result of Sep. 11 attack, CDS received a sub-contract from

InVision to build explosive detection equipments.

. Provided on-site full cycle recruiting to bring up 4 new production

lines. Provided resumes sourcing, candidates screening and interviewing,

and made recommendations for hire and replace 100+ positions in every

department including Engineering, Quality, Manufacturing, Finance, and

Field Technical support.

Manager Human Resources, RedCreek Communications. Newark, CA May 00

- Apr. 02

RedCreek was a start-up company designs and manufactures comprehensive

network security products.

. Managed corporate HR department and provided support to R&D and Sales

groups in the East Coast.

. Managed recruitment services and created out-of-the-box recruitment

strategies through Penny Saver direct mail service to increase hiring

success while saving over $500k in recruitment cost in one year.

. Managed and administered employee benefits, payroll service and workers

compensation plan.

. Trained and counseled managers on employment guidelines and practices -

employee counseling, internal transfers, recruitment, termination,

promotion, and progressive discipline.

. Effectively resolved routine employee relation issues by mediating and

recommending appropriate actions.

. Created and updated policies and procedures to support organization

growth.

Human Resources Generalist, Altatron/Flextronics Int'l. Fremont, CA

Jun. 96 - Jan. 00

Flextronics is an Electronics Manufacturing Services provider focused on

delivering complete design, engineering and manufacturing services.

. Successfully supported a client group of about 300+ employees.

Responsible for training and advising the group on corporate guidelines

including interpretation and application of policies and procedures,

compensation plan, and annual performance review process.

. Responsible for high volume recruiting. Coordinated job fair and

organized monthly open house.

. Conducted new employee orientation. Administered employee benefit, LOA,

and Workers comp plan.

. Supported the management team on strategic planning involved department

restructure, workforce planning and development.

Human Resources Generalist, Rubber Stampede, Inc. Oakland, CA

Sep. 90 - Jun. 96

Rubber Stampede is a designer and manufacturer of rubber stamping stamps,

pads, and accessories.

. Administered HR programs to support a union workforce of 150 employees.

. Conducted new employee orientation and safety training. Recruited

personnel at all levels.

. Administered employee benefits plans, coordinated open enrollment,

processed benefit claims, and reconciled monthly statement. Administered

Workers Compensation plan. Processed ADP payroll.

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