Customer Service Representative
Resume:
Sharon Rose Smith
McAllen, TX 78501
********@*****.***
I am pleased to share my work experience with you. My resume goes back to
1996. I feel that it is important to show you the different jobs that I
have held. I am more rounded and multi-skilled. I have lived in many
different places due to the fact that my ex-husband was military and moving
was a way of life. During the breaks from employment, I have been a
missionary. I believe that I am a asset to any company that I work for. I
appreciate the time you will take to look over my resume and look forward
to meeting you in person.
Experience
Convergys
935 N Expressway Brownsville, TX 78520
Racheal Moffitt 956-***-****
01/2010 - 04/2010
Customer Service Representative
* Customer Service for Charter Communications
* Resolved customer issues
* Input of information into computer
Sears #2497
Sunrise Mall 2320 N Expressway Brownsville, TX 78526
Iliana 956-***-****
From 8/2009 - 11/2009
Sales
* Sales
* Cashier
* Customer service
Zia Transportation
900 1st St. Alamogordo, NM 88310
Freda Webb 575-***-****
From 7/2008 - 12/2008
PM Dispatcher
* Dispatcher for Public Transportation
* Input of information into computer
* Scheduled pick-up for Para Transit customers
Monitronics International
2350 Valley View Lane Suite 100 Dallas, TX 75381
Karen McKinney 972-***-****
From 4/2006 - 2/2007
Emergency Dispatch Operator
* Emergency Dispatch Operator
* Answered alarms as they came in responding accordingly
* Entered information into computer
Kroger Store #451
1060 Main St. Euless, TX 76039
Juanita 817-***-****
From 1/2006 - 4/2006
Cashier/Floor Supervisor
* Cashier
* Floor Supervisor
KinderCare
Colleyville, TX
Ruby Jarrett 817-***-****
From 11/2005 - 12/2005
Teacher I
* Daycare teacher for the 3 year olds. Daycare closed its doors due
to
low enrollment.
AAA Texas
941 MacArthur Park Drive Irving, TX
Fred Aguilar 469-***-****
From 8/2005 - 10/2005
Customer Service
* In training to make insurance policy changes for customers.
Outreach, Inc.
2230 Oak Ridge Way Vista, CA 92081
Crissy Thomas 800-***-**** ext 3238
From 2/2004 - 7/2005
Customer Service Representative
* Customer Service Representative
* Updated and sent out company reports on a daily basis
* Built the Customer Service Department for Outreach, Inc.
Wal-Mart
9212 N Colton St Spokane, WA 99028
Donna Vaughn 509-***-****
From 11/2002 - 8/30/2003
Cashier/Lawn and Garden Associate
* Responsible for customer satisfaction
* Received every award possible for my position within the first
month and a
half
Paulding Co. Sheriff's Dept
25 Industrial Way Dallas, GA 30132
Carol Greenway 770-***-****
From 4/1998 - 11/1998
E911 Operator
* Answered emergency calls
* Obtained pertinent information regarding emergency
* Radio dispatch of fire/rescue unit to the emergency site
Paulding County Schools
3236 Atlanta Hwy Dallas, Georgia 30132
Debra Harrison 770-***-****
From 11/1996 - 5/1998
Substitute Teacher/Teacher's Aide
* Paraprofessional/Teacher's Aide in SEBD classroom/substitute
teacher with BD kids.
Education
Presently Attending/9 hours South Texas College
No degree/36+ hours Spokane Community College
No degree/72+ hours Albuquerque TVI 2+ years of college; General
requirements plus nursing classes with clinicals
* Phi Theta Kappa Member at Albuquerque TVI
* Made Who's Who National Dean's List 1993/1994 (.05% of all college
and university students nationwide)
* Type 60+ WPM
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