Customer Service Manager
Resume:
Diesha N. Rembert-Brown
Mobile, Alabama 36693
****************@*****.***
Experience
****- ******* **** ************ ********, AL
Customer Service Representive
1. Answer calls and assist customer with their questions
2. Analize the bill and offer recommendations as well as
solutions on the bill.
3. Do upgrades, price plan changes for verizon wireless
customers.
2007-2010 Compass Bank Mobile, AL
Senior Branch Associate
2 Receiving commercial and individuals deposits;
3 Verifying cash, endorsements and issuing receipts;
4 Paying checks, bonds and coupons as approve by
policy;
2005-2007 Wal-Mart Mobile, AL
Customer Service Manager
5 Insured that the customer is the first priority;
6 Take care of cashier’s needs;
7 Interview incoming new hires;
2004-2004 Wal-Mart Mobile, AL
Cashier/accounting associate
8 Insured that the customer has everything needed;
9 Customer’s satisfaction comes first;
10 Greeting all customers with a smile;
2002-2004 Taco Bell Mobile, AL
Cashier
11 Greeted customers with a smile and a clean
restaurant;
12 Made sure customers was satisfied upon leaving;
13 Made customers feel at home;
Education 2007-2008 Blue Cliff Medical Career College Mobile, AL
14 Studied Massage therapy
15 Graduated salutatorian of my class
16 Plans to one day open my own massage spa
2005-2007 Bishop State Community College Mobile, AL
17 Was studying biology
18 Planned to one day go to medical school
2004-2005 Stillman College Tuscaloosa, AL
19 Was studying biology;
20 Planned on going to medical school;
2001-2004 Mattie T. Blount High School Prichard, AL
21 Graduated with honors
22 Graduated with 3.2 grade point average
Interest running, softball, exercising, computers, reading and
health;
Skills type 45wpm
Hands on experience with money,
Great people skills;
Computer skills;
Great phone and communications skills;
Experience in 10-key
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