Real Estate Customer Service

MICHAEL WAYNE CHILDERS

**** ******* ***.

Indianapolis, In 46227

Phone: 317-***-****

E-mail: abjfgn@r.postjobfree.com

Career Objective:

To obtain a position with a reputable company that will utilize my skills.

Capabilities/ Skills:

. Excellent supervision, customer service, communication, and problem

solving skills.

. Detail oriented, organized, reliable and a team player.

. Proficient with Lotus Notes, Microsoft Outlook, Word, Excel,

PowerPoint, Xactimate, DAS and various inspection software programs.

. Fast learner who can work with minimal supervision. Hard working self

starter and self motivated.

. Experienced in auto body work.

Licenses/Certifications:

Licensed Real Estate Salesperson, Commercial Drivers License.

Experience:

Operations Account Representative II /Auditor

June 2006-present

DataScan Technologies

Alpharetta, GA

. Performing floor plan audits for collateralized based financing

accounts.

. Determine level of risk and prepare reports for financial

institutions.

. Communicates with dealership personnel, financial institutions, and

Datascan staff.

. Review sales, accounting records, titles, and all other paperwork as

needed.

. Performing inspections on off-lease vehicles. Inspections include

digital photos, measurements, testing, and visual findings to

determine and report condition of vehicles.

Service Writer

April 2006-June 2006

Stoops Freightliner

Indianapolis, Indiana

. Assisted customer with hotel and vehicle rental.

. Handled customer complaints and other issues.

. Write up heavy duty vehicles for service work.

Field Inspector

January 2003-October 2005

Crawford and Company

Atlanta, Georgia

. Performed siding and other structural inspections in class action

lawsuits.

. Maintained contact with claimants and clients throughout their claim

process.

. Used digital caliper, digital camera, ladder and other tools to

fulfill client protocol.

. Processed claims with various inspection software programs and

Microsoft Word, Excel, and PowerPoint.

. Negotiated settlements with claimants.

. Set and maintained own schedule.

. Successfully exceeded expectations monthly. Several awards won for

highest producer.

. Employee of the month April 2004

. Handled claims in IN, IL, KY, and TN on a regular basis.

. Worked Hurricane Katrina catastrophe claims as an Emergency Adjuster.

Level III Research Technician

June 1996-January 2003

Monsanto Company

Franklin, Indiana

. Assisted and supervised seed production process.

. Supervised employees.

. Tracked and recorded projects from start to finish.

. Performed monthly safety inspections.

. Operated large machinery, tractors, combines, etc.

. Maintenance and calibration of machinery and research equipment.

. Transported machinery to various locations by commercial vehicle.

. Worked on research plots out of state.

. Prepared and apply pesticides.

Real Estate Agent (Referral Status)

July 1996-Present

Carpenter Realty

Franklin, Indiana

. Send referrals to company for real estate transactions.

Sales Associate

August 1993-January 2001

Sears and Roebuck Company

Greenwood, Indiana

. Handled customer sales, returns, and warranty transactions.

. Commissioned sales person.

Real Estate Agent

March 1996-June 1996

Tomorrow Realty

Greenwood, Indiana

. Enter listings into MLS system.

. Wrote up purchase agreements.

. Prospect for new clients.

Education:

University of Phoenix, Phoenix, Arizona. June 2002-2003

Indiana Real Estate School, Indianapolis, Indiana. Real Estate License.

March

1996

Franklin Community High School, Franklin, Indiana. June 1995

Central Nine Technical School, Greenwood, Indiana. Auto Body Refinishing.

1993-1995

Contact this candidate