Customer Service Representative

***** ******* **., *******, ** ***** • 562-***-**** • *********@*****.***

Sylvia Villas

Objective

My objective is to use my experience as a customer service representative towards a position that I

can give my ideas and use my strengths to better where I will be employed. I am a team player and

am willing to learn as I go.

Experience

11/1/2006-07/25/2008 Montebello Container Santa Fe Springs, CA

90670

Customer Service Representative

Take customer calls, orders, and follow ups

Order entry, returns, measuring of possible new projects

Back up for receptionist, sorted mail, invoicing

02/16/2006-05/01/2006 Consolidated Disposal Service Santa Fe Springs, CA

90670

Call Center Representative

Inbound calls, answered questions customers had regarding their service dates

Problem solving, followed up on orders, took payment info

Worked with different cities and their requirements for trash pick up

05/01/2003-02/01/2006 ITT Hydroair Brea, Ca 90221

Customer Service Representative

Take customer calls, orders, follow ups, tracked orders using UPS, USPS, and Fed Ex

RMA’s, status reports with vendors, worked on new projects with customer

Back up for receptionists, sorted mail

Education

09/01/1993-06/17-1997 Santa Fe High School Santa Fe Springs, CA

Diploma

References are available on request.

Contact this candidate